Walgreens

Abdil Tunca

2024-02

Arguably the worst pharmacy in the entire United States. The word slowness doesn't even describe it. The black woman pharmacist obviously hates her job and the people who are not black. I called and she said my prescription was ready. I go through the drive through and I'm told it's not ready. So I said I left and came because you told me it is ready,then I'll stay inside and wait while you work on it. And the black woman yelled and asked the girl at the window " who the hell is he!? "(Professionalism at the peak)from the background. I Said it is me,the guy you talked on the phone 20 minutes ago. She is like " go home, come back later, Abdul!" thinking she is making fun of me by calling me a stereotypical name in an ordering manner( I'm not even Arabic by the way)I said I'm coming in. You will work on my prescription. I went inside, waited about 15 minutes and my prescription was ready. I picked it up, came home and opened the bottle. She put 3 pills(supposed to be 14)in the antibiotics bottle and didn't even inform me. I really can't believe how this person is still employed. If you want to learn how to run your business down the hill and have all kinds of lawsuits against you, keep her employed. Read so many comments about her attitude towards non_black patients here later on. Didn't surprise me.

FEARSMAN26

2022-05

Good Customer Service.Fast Customer ServiceIf you need to get your Covid Shots, they have them here. The bathrooms could of been a bit cleaner . The staff are very nice and very professional. The parking is small so you may have a bit of trouble finding a place to park

TruGemini

2024-01

I'd like to say thank you THANK YOU ! This Walgreens pharmacy is insanely busy all the time!! I feel sorry for the people working there. BUT I must say they all do an amazing job! AND Karen the pharmacist has been with this company for years and she's literally the BEST!! Shes always willing to help regardless of the hectic atmosphere!Walgreens is blessed beyond measure to have her all these years!!

Eliazar Cendejas

2024-04

The restrooms are never cleaned and very disgusting. My wife always goes in tells management that there is blood and feces on the walls and they don’t clean the bathrooms .

Lisa Hubert

2024-01

Worst pharmacy around. Technicians never know what they are doing, disorganized, and can never seem to get my medication from their supplier.

What Dali Loves

2023-05

One thing is being rude to everyone and another thing is being racist towards one specific person. Cashiers are very nice with hello how are you? And have a great day as long as it’s not someone like me. They literally made me feel like I wanted to run and cry today. Not ok.

Rodger Dotson

2023-05

I ordered a prescription online and when it was ready my wife went to pick it up, as she usually does. She was told by one of the assistants at the drive-thru that the prescription was locked up and could only be released by the pharmacist and could she come back later. She went back the next day and was told the same thing. I ended up making the third trip to find out what was going on. The reason my prescription was locked up was because the pharmacist wanted to know if I wanted safety caps or easy open caps on my prescription bottles. Couldn't they call me and ask instead of wasting time and gas?

Rick Piatt

2022-05

How slow can slow be? I pulled up to the drive through window of the pharmacy on 1/6/2022 - there was one person in front of me who pulled out immediately - I was clearly the NEXT customer. I sat there for 18 minutes waiting for service. Oh yes, they knew I was there, they walked past the window 3 times - each time obviously trying to ignore me but I saw them looking at me and quickly turning away when they saw I caught them. I rang the bell AFTER 3-4 cars pulled away from behind me obviously also disgusted with the horrible service. The lady responded in a completely dejected flat voice, "I'll be right with you" and hung up. She never came. EVER. Walgreens management: you're failing in an epic manner here. Pay attention to the flows of your business and add staff when there is a need ... cross train your sales associates so they can swap between positions to cover when an unexpected number of customers overwhelms the pharmacy. This is incompetence you're exhibiting. Smarten up!

Brittany Byrnes

2023-05

Very friendly staff. I went to get a flu shot due to my job's insurance not accepting it from Publix. The wait was about 20 minutes...with an appointment. However, the staff was friendly and helpful. They even gave us a $5 coupon. I'll be back for future vaccines.

Margaret Wert

2023-05

My doctor sent a script via computer. Went three hours later, not filled. Went back the next afternoon, still had to wait 30 minutes. People who refuse to do their job infuriates me. I’m done with this store. One time a employee was filling our prescription and she took forever coming back to us. Come to find out it was time for her to go home, so she did!!!

Ruth Rodriguez

2024-04

Other than waiting for 5 min in line all went well

Melanie Smith

2022-05

Due to the supply shortage. I ended up at Walgreens. I of course have been there before yet it's been a long time. Never this establishment.So I go into the pharmacy and Sara helps me. I provided her with all my information including the fact i was self pay due to the VA hasn't provided insurance for being a care giver. She asked again if I was self oay, I said yes. Well. It was around 3pm. She said come back at 5, I replied how about 530, no pressure. I understand that the pharmacy techs deal with alot & are busy . My best friend is one so I know her struggle. So I come back through the drive thru at 650pm. Sara is now at the drive through(doesn't know i remembered she helped me)Yet with a different attitude. She said well your insurance only covered you for a week. I said I'm self pay and mentioned that right away when I came in the store, you even asked. You work in customer service many elderly. You rolled your eyes. I'm not a Karen & I'm very relaxed individual. So no I didn't get my medicine which I have been on for 19 years Sara you aren't better than anyone else even if you had ti act as you were. . I am thankful for all the pharmacy techs and pharmacist. Sara you should find a job that doesn't involve customer service and definitely don't need to deal with people who have physical and mental disabilities. Walgreens should have you evaluated.I am an owner and operator and you would never work with my team or tarnish my name I will make sure everyone I know goes to a different Walgreens. Thanks Sara I have never had to write anything of this nature about anyone in exalts care. My meds are 270 she acted as I couldn't afford them. I can't afford a disrespectful person who does customer service! They are 100 dollars cheaper at CVS where they have staff issues but still smile.EVALUATION NEEDS TO BE DONE ON SARA!THANKSMrs. Smith

Ron Jenkins

2023-06

Simply the worst. While all Walgreens is horrible, presuming that people will always be sheep and accept their b.s. and terrible service, but this location is especially woeful.

Dustin Sigaty

2022-05

It seems like pharmacies are always slammed these days, which can make customer service more difficult for the folks behind the glass. I went in to pick something up for an older relative and Kayla did a great job taking care of us efficiently yet pleasantly. Super pro!

Ash C.

2021-05

If I could give the pharmacy 1/5 of a star I would. I went to get my vaccine done and the white coat Pharmacist named Bodie gave me the hardest time. The automated system as I scheduled the appointment never mentioned that I needed my insurance card. I actually had a picture of it in my phone. He held me up for 15 minutes and then I waited for another 45 minutes still no vaccine done. He asked who was the primary person on the insurance and relationship which is none of his business. I feel discriminated against and was asked questions that I didn't hear him ask anyone else. The form had the same questions that he asked me. I gave him my ID with the correct address and he entered the wrong home address which was printed out on the paperwork I was given before I gave up and left this horrible treatment I experienced. The pharmacy needs more structure and training on how to direct the vaccine appointments and treat customers.

mfw 02

2016-05

I shop at this store several times a month. The employees are always very friendly and eager to help in any way they can. The pharmacy staff is outstanding as well. I have never been there when the store wasn't real clean and the shelves fully stocked. I love shopping here!!

Claudia Wolf

2018-05

The pharmacy is always “delayed” due to understocked products. Small store so commonly used products or “sale” items are typically out of stock. Some staff can be very helpful... others not at all. We prefer our NY Walgreens for getting our meds since they know us and are more helpful doing full refills and contacting us when it is time to refill.

Rob Munsey

2022-05

Quite possibly one of the slowest pharmacy drive thrus in the area. If you're strapped for time don't make the mistake of getting in line. I've clocked it on two separate visits at about 15-20 minutes a car.

Ed Gaudette

2023-12

Just a horrible experience getting prescriptions filled.

Katherine Dunagan

2022-05

Made an appointment for my flu shot at 10:30 am. I’ve been waiting for almost an hour and have not gotten it yet. The pharmacy here is beyond slow and clearly can’t keep up with everything.

Alejandra Romero Laiseca

2024-04

Pharmacist guy really rude .

R

2020-05

This is the worst pharmacy I have ever dealt with. They are both rude and incompetent. In the last couple months, they have messed up my prescriptions more than every other pharmacy has in my whole life.

Thisa Brown

2017-05

The manager jorme james is rude.. i will be calling corporate. there is no such thing as customer loyalty or customer service any more.. I spend almost 200 dollars a week in this place and just wanted to exchange a 10 dollar box of hair dye for another color along with some deodorant for a few other things I need.. I was told that because it was not purchased in his store in the last 30 days I couldn't exchange them.. I wasnt even trying to get my money back..I will never go back to this location the staff is always rude.. they just lost a customer for life I just purchased my home down the street from this location and will make sure to drive 20 minutes out of my way to go to another..

Lorna Seid

2023-05

Personnel was great they took you to the location of the item you need check out was pretty fast place was clean when they have a sale it's pretty good

Stephanie Papadopoulos

2024-04

Long waits and unprofessional.

Carole Johnson Rogers

2022-05

This is the worst Walgreens I have ever dealt with. They shorted an important prescription and are no help. Totally incompetent.

Denise Michenzi

2021-05

Worst pharmacy I've ever had to deal with. They have screwed up my prescriptions numerous times.

Guy DiMartino

2021-05

Horrible customer service. Not enough help to get prescriptions. If I had the script I would go somewhere else. FL blue makes me come here

Pam Taylor

2016-05

The store is neat and clean. THe staff is always nice. I will shop here again when I am in that area.

scott principe

2021-05

I go here once and awhile and each time the person working the register is rude. Very rude and miserable just like Jan today. Put her in the back!