4.2 (847)
660 US-441, Lady Lake, FL 32159
(352) 753-7533
rossstores.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Madelyn Marin
2024-03
This store at Lady Lake was great back in 2018 and 2019 after COVID, the quality of the store has dropped tremendously. It's always messy, organized and at times a little dirty, sometimes it just lacks merchandise and needs a huge revamping This store was one of my favorite in South Florida, not so much, here in the Villages.
Eric 01
2024-04
I never walk out of this location empty handed. They get a really great assortment of merchandise.
Greg T
2020-05
Plenty of parking and easy to park out near the entrance when we visited. Large store, but choice and stock seemed strangely small for Toss. Almost looked like it was being run down. Friendly and helpful staff.
JoAnn Howard
2024-01
A friend and I were in on a Saturday night just before Christmas and while shopping, overheard two very loud employees complaining about the work they had to do. It was quite disconcerting and unprofessional.
Jessica Wall
2024-04
Great place for shoes and clothing. Prices are great and the styles are fresh
Pamela Rolfe
2024-01
Will look in at this Ross when in these area, but Ross stores are better on the Gulfside. ð the merchandise was not kept up and the place seemed to messy and dirty
Lidia Jones
2023-09
I've shopped at various Ross stores over the years and in different States. This store is by far the dumpiest one I've been in. It didn't take long to go through what they had as far as clothes. Ross used to have some really nice things. Don't know what happened over the years. It's really sad. I used to really like Ross.
Steve Fish
2024-01
A lot of random stuff for a good price. This was my first time in a "Ross". I plan on shopping there again.
Google User
2024-04
The selection at this Ross is a hit or miss but mainly a miss considering how many empty shelves they have. They usually only have one register open and takes long especially if theyâre checking out someone who has a cartload of stuff. Had a employee one time make a return so complicated where it didnât have to be. Only Ross nearest to the villages if they had another one would definitely consider going to another location instead of this one.
Terry Blow
2024-04
Luvvv luvvv luvvvv Ross's merchandise and employees!
Michael Mccormick
2023-11
So because I lost my receipt you only give me half of what i payed for my item on a in store exchange for the right size ? Is nothing honest anymore ?
Tanya H
2024-02
The lady I had checking me out was sweet!!
Carla Clarke
2023-05
Love the great deals on name brand kids shoes. Also always find cute things for the house.
David Mitchell
2024-03
Nice clothing line for the family with reasonable prices
Roxann Suarez
2022-05
Awesome, went there with 25 minutes to shop. Two nice associates were so pleasant to help. Found the last pair of leggings for my niece. And a few others things. Not messy, clean, friendly employees and quick checkout. Even after a long day they were happy to assist!
Teresa Wickers
2023-09
I love saving money. Ross is a great place to do just that. However, every time I go there the store is filthy.
Tom D
2023-11
Horrible. Looks like it should be closing based on the selection of merchandise. No sign that's happening but how can a place like this survive?
Krisanne Ocedek
2024-03
My friend is awesome knows how to shop
Eric Achenbach
2023-11
Good store. Not too busy. Good selection.
Sherry Tackett
2024-02
Good shopping. Great prices
Mary Pead
2023-09
This Ross seems like most other Ross stores the setup is actually very similar. The prices of their products are quite good if you can find what you want or need. The household and bedding area had some really nice items but it's always hit-or-miss I guess.There are (sometimes) very good deals in the health & beauty area.Tues is senior day, 55+
Paul Staley
2023-05
I met area supervisor at the lady lake store when I was having issues finding things, going over return policies and much more. I was a little bit flustered not with anybody at the store just with the items I couldn't find and Priscilla was honestly the best customer service worker I've met. She was patient she help me look for what I needed. And she always seem happy to help me. Lastly, I'm new to the area so I'm not familiar with the stores and everything else, But I can tell you now that I will continue shopping at Ross solely because of Priscilla.
Denise Nelson
2023-05
Found what I needed at very reasonable price. Store was very clean and organized. Cashier was very polite and professional.
Victoria Hill
2019-05
Great experience. They have awesome prices and their clothes are name brands. The shoe selection is superb. I like to buy toys here, because they are unique and not available at the normal department stores. The employees are polite and well mannered. I really enjoy shopping at this Ross in Lady Lake, FL.
Martha Molina
2023-12
Nice Ross. Clean, well organized, and plenty of merchandise.
Dalila Cardona
2023-05
There are many emptied shoe shelves, in the bags area need more merchandise too, and they're need more employees. The shopping carts are so out of shape got to be in a trash dumper long time ago. Are in need for a new and organize store lay out. The staff are so kind and are doing the best!
L. G.
2021-05
Very organized and clean. Great selections and deals. Big bang for my buck. The manager was on her lunch break, but she assisted the cashier so that I was able to use a debit card balance I had.
Teresa Neves
2022-05
Love to shop here although I couldn't make a purchase on this visit because the sunglass/perfume case had the key broken off inside the door and no one knew how to remedy those problem so I was told to try back inn a week. Naturally when I returned the sunglasses I wanted were gone. Who knows when the keyhole was repaired.
Steven âKaseyâ Jenkins
2023-05
Offocially have more shoes then my women... and still wear her underwear!
Ronnie Merchant
2020-05
Pretty much what you expect from a retail store.. I was welcomed as I entered the store which was a nice touch or just good training.. Store was clean and racks were orderly.. Found everything I was looking for with relative ease except for the shoes were not in my size.. Probably my only negative was the shoes looked under stocked, maybe they could have restocked sometime throughout the day as product sold..
| Monday | 9:30â¯AM-9:30â¯PM |
|---|---|
| Tuesday | 9:30â¯AM-9:30â¯PM |
| Wednesday | 9:30â¯AM-9:30â¯PM |
| Thursday | 9:30â¯AM-9:30â¯PM |
| Friday | 9:30â¯AM-9:30â¯PM |
| Saturday | 9:30â¯AM-9:30â¯PM |
| Sunday | 10â¯AM-8â¯PM |
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