4.8 (646)
3000 FL-104 #39, Jacksonville, FL 32218
(904) 982-7662
naturalenvironmentaquatix.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
karim jamal
2024-04
Can’t say enough good things about these guys. Bryan and Sara are exemplary at their jobs. The customer service they provide is top notch. Only negative is the physical location of the store is a little sketch but probably necessary to keep their overhead low
marvin scruggs
2024-05
I got many of these beautiful healthy African cichlids from Natural Environment.. Bryan is an amazing light of knowledge and help in the hobby. Pleasant staff.
Thomas Oneal
2024-01
April was a very knowledgeable and helpful person. Drove two hours to go by this shop and she made the experience enjoyable even though we captured her time. Even though they are online, I will be going back down there.
HECTOR MARRERO
2023-06
This is my first visit and it was a great experience. The staff there are so friendly and knowledgeable. The shop was spotless and the fish tanks were very well taken care of. All the fish was healthy and that’s a big plus in my book. I live in Savannah ga and it was well worth the trip.
FITO REMY
2023-10
My Snow White Discus and Pigeon Snakeskin Discus arrived healthy and are doing great. My shrimp and and Kuhli Loaches are at home in my tank. NEA provides great quality, exceptional customer service and I will definitely be a regular customer.
Derrick Fleming
2024-04
I was skeptical upon arrival but as soon as I entered I was blown away. All of the aquariums were immaculate. The fish all looked healthy and well cared for, and if that wasn't enough, the workers were super nice, polite, and knowledgeable. I have found this little gem and they have a customer in me for life...
robin regan
2024-04
We are new to the hobby and came here after getting a small aquarium at a big box pet store. April took her time to educate us on what we really needed and even more impressive, what we didn’t need. We should have come here first! We will likely stay in this hobby for longer now that someone took their time to teach us. We will be customers here for life!
Charles Stroup
2024-01
Glad I found this place. Perfect local hobbyist aquarium shop, very helpful staff, great stock of fish, live plants, and supplies. They carry Aquarium Co-op products as well.
C.A. R
2024-04
This is my new go to fish store, the owner is very patient and knowledgeable. They have a huge variety of saltwater and freshwater fish, accessories, and supplies. Thank you for such an amazing store
JR Hopp
2023-06
Very impressed with the staff and cleanliness of the place. Brian was very helpful.Second trip to complete our tank was even better than the first. We have only a 20 gallon aquarium but these folks treated us like we had a 200 gallon one. No question was too much. This is our ONLY aquarium store.Third trip...got the bug. We bought 2 additional set ups, Fluval Flex(highly recommend), and also brought home the most beautiful betta, see below. Thank you all again for your assistance. The staff here are the best!Well, we got a pond, so, of course came here to get our koi and goldfish. We love them and the dog is fascinated! See photos. Thanks Bryan!!!Always a great experience!
Ross미화
2024-04
We absolutely love this fish store. We have to drive from Savannah. This is the only store with the best quality discus within a 4 hr radius of us. We highly recommend them!
Sharif Muzayen
2023-12
Not only do they have the best selection of fish, but anything else you may need to create your aquarium and keep it running beautifully. I have opted for a wet installation of a 131gal Crystalline Reef tank and the manager Sarah has been incredibly helpful. Her response time via email is super fast and she knows her stuff! Trust her judgment!!! I will definitely be taking all my money to that shop from now on!Update: the wet installation was fantastic and the service they provide goes above an beyond! Definitely the best Store for your fresh water fish needs I have been to since my days in Germany! 10/10
begiessel
2023-11
Quick delivery of healthy fish and plants to remote area of Colorado without hiccups. Quick knowledgeable answers when I call and excellent customer service with any issues.
Bridgette Giles
2024-05
Natural Environment Aquatix will be my go to for all my aquarium needs! They are very knowledgeable and professional. Easily answered all my questions and offered much needed advice.Thank you!
Sheri Plott
2024-01
Excellent service & products!Every business should be this friendly, professional & knowledgeable. Product was exactly as described & what I needed. I'm very happy. Thankyou!
Suzie Cpo
2024-03
We searched online for fish stores and this one came up. We called and left an inquiry about certain fish species available and were quickly called back. Very nice and helpful staff. Fish have been doing great in my tank. Will revisit in future.
Stephen Phillips
2024-03
I live in the Tennessee area. My fish were shipped and packaged perfectly. They all arrived alive and well. It's been almost a month now, and all are still alive and well . I used to live in Jacksonville, and this was the place I would buy all my stuff. I do miss walking around the place, looking at all the cool fish.
Austin Weik
2023-05
The customer service is outstanding. When I had a question about shipping I heard back within 5-10 minutes. Also my fish came in great condition just a little stressed but that happens with shipping. I am 100% happy with the order as a whole. Definitely will buy from here again.
Hay Ho
2024-02
Fantastic facility and staff! Bought $600 worth of fish and still wanted more of their stock. I have to drive 45 min to get to them but it’s worth it. Will definitely be going back!
Xoua Vang
2024-01
Friendly and helpful staff. Prices are fair. Lots of variety of fish. Bought some fish and turtles. Had to return a bulb I bought that wasn't compatible with my setup, and returns were easy. Would highly recommend.
Italianbeauty1989
2024-02
Wow! What a hidden Gem! It’s tucked away in a plaza you don’t see from the road. Their fish selection is AMAZING! Fresh water specifically. The staff were amazing and knowledgeable. The set ups were great. We can’t wait to go back for some Rainbows.
Donnie Vann
2024-03
google needs to look the theses fish tank service reviews, Because when I look up fish tank service they come up with over 600 reviews and NONE of the reviews are about fish tank services, And what I want to read before they come to my home is fish tank services reviews. You Cant Find many. But 2-5 new reviews about the store each week, NOT service work. may be FAKE Reviews. I have two friends with fish tank stores in business over 20 years dont have half that many reviews. I think most are FAKE Reviews, Google Needs to Look them,
Josh O'Brien
2024-01
Looked up local fish stores and found this one. Thought I'd been to all the "good" fish stores. Well, I was wrong. This one had great fish and a huge selection. Very friendly staff that knew a lot about fish. Pretty good prices also. I will be going back many more times in the future.
Althea E Campbell
2024-04
They have Amazing cichlids. My first visit I bought three, two days later I went back and bought six more and I'm very happy with my purchase.
Jeremy Crumb
2023-11
Purchased fish from your booth at Aquashella, very nice people, fish came home and are very healthy. Apistogramma Hongsloi trio, the male adapted, started eating and colored up within a couple of hours.
Lamar Wingate
2024-04
I have bought a few cichlids from here. They are healthy and thriving in my tank. The staff is knowledgable and friendly. I will definitely be back.
Gina Rhoda
2024-03
Nice location. Wish there were a few more fish. Decent price
Olga Ryan
2024-05
Sarah was very helpful. Very clean store and glad I was able to find a new store to service my aquarium.
Dan Stephenson
2022-05
I am a Cichlid nerd and have purchased online from other vendors and found these guys are on point. The owner is passionate about the fish. The staff is always helpful and will impress you with their knowledge of each fish, their most suitable tank mates. I have purchased more than 20 fish over the years and will continue to come back. Great colors and healthy fish
Joshua
2023-05
They are knowledgeable and very helpful. I have enjoyed shopping here. Natural Environment Aquatix take great lengths in the care that they have for the animals that they sell. They also are so helpfull to customers wether its knowledge or the delivery process. absolutely the best in town.
| Monday | 11 AM-7 PM |
|---|---|
| Tuesday | 11 AM-7 PM |
| Wednesday | 11 AM-7 PM |
| Thursday | 11 AM-7 PM |
| Friday | 11 AM-7 PM |
| Saturday | 11 AM-7 PM |
| Sunday | 12-5 PM |
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