Bryan's Ace Hardware

Alex Vane1

2023-08

Title: The Friendly and Knowledgeable Staff at Bryan's Ace Hardware: A Haven for Ginnie Springs EnthusiastsIntroduction:Bryan's Ace Hardware, nestled in the heart of Ginnie Springs, is a haven for outdoor enthusiasts seeking a wide range of tools and equipment. With its friendly and knowledgeable staff, this hardware store offers a diverse selection of products, including an impressive array of knives. Among these, the sand gray tactical knife from True stands out as a remarkable choice, boasting both functionality and style. This essay aims to highlight the exceptional qualities of Bryan's Ace Hardware, focusing on its staff's expertise and the extensive knife collection that caters to the needs of Ginnie Springs visitors.I. The Friendly and Knowledgeable Staff:A. Welcoming and approachable demeanor:1. The staff at Bryan's Ace Hardware greets customers with warmth and friendliness, creating a welcoming atmosphere.2. Their approachable demeanor encourages customers to seek assistance and guidance, fostering a positive shopping experience.B. Expertise and product knowledge:1. The staff members possess a wealth of knowledge about the store's inventory, including the diverse range of knives.2. Their expertise allows them to provide valuable advice and recommendations based on customers' specific needs and preferences.C. Personalized customer service:1. The staff at Bryan's Ace Hardware takes the time to understand customers' requirements, ensuring they find the most suitable products.2. Their willingness to go the extra mile in assisting customers sets this hardware store apart, creating a sense of loyalty and trust.II. Bryan's Ace Hardware: A One-Stop Shop for Ginnie Springs Enthusiasts:A. Catering to outdoor enthusiasts:1. Located in close proximity to Ginnie Springs, Bryan's Ace Hardware understands the unique needs of outdoor enthusiasts.2. The store stocks a wide range of tools, equipment, and accessories necessary for camping, fishing, and other outdoor activities.B. An extensive selection of knives:1. Bryan's Ace Hardware boasts an impressive collection of knives, catering to the diverse preferences of Ginnie Springs visitors.2. The store offers a variety of brands, including the sand gray tactical knife from True, renowned for its functionality and sleek design.C. Quality and durability:1. The knives available at Bryan's Ace Hardware are carefully selected to ensure they meet high standards of quality and durability.2. Customers can trust that

Micah T

2024-03

I went in and purchased 50’ of southwire 18/7 thermostat wire. At checkout the cost rang up $85.48! It seemed excessive, but I always expect to pay a little more at this store given it’s a small local hardware store and I prefer to support local when possible. When I returned to my truck I looked up the exact same product at Lowe’s to get a price comparison. $24.99! I’ll pay more for local, but I’m not going to patron a store that charges 330% more than what I can get it for down the road. I went back in and expressed my grievance to the cashier who was very sweet and courteous. She called over a radio to inform the manager, Zack, that I would like to speak with him. Zack, who’s customer service is as sloppy and slob like as his unprofessional demeanor and appearance, proceeds to send another young lady to do his job for him and speak with me. Apparently customer complaints/satisfaction and 40’ walks are not on Zack’s list of managerial strengths. After briefly speaking with the young lady and finding out she had no decision making capability, I had to go to the back of the store myself to speak with Zack. I expressed to him my complaint about the excessive cost, that I didn’t want to return the item and that I didn’t mind paying a little more than the big chain store, but I felt like I was being ripped off by paying 3x what I could get it for elsewhere. Zacks response to this was, “he didn’t think the item was overpriced”, “Ace doesn’t do returns on items cut to length in store” (didn’t want to return it, just wanted to pay a fair price for the item), and then states twice that I “was being rude for stating that I was getting ripped off and that HE is offended for me saying that….... but I’ll try and see what I can do”. After that I had had enough. I told him not to bother and that I was done ever purchasing anything from the store again. He responded with “That’s fine!”So, in the end, instead of just doing what’s right and refunding a portion of the cost, this store will no long get my business for my home or my business.

Danny Fluhart

2024-04

I called before going to see if they had what I was looking for and they were very helpful. We arrived at the store and again they were very friendly and helpful. Would highly recommend

Jim Evans

2024-04

I liked this store at first but there’s been a lot of employee turnover and a lady at the register made a comment that I did not appreciate recently regarding the on line pricing versus the in store pricing difference.I was prepared to spend thousands there but due to the changes in personnel, coupons versus online discounts and inconsistent pricing and revive I’m spending it at Lowe’s in Alachua now .

LeeAnn

2020-05

I was in High Springs today and needed a couple of things. I zipped in to the local ACE hardware store. Located on Main street. If it's been a while since you have shopped there you need to stop in and see what you've been missing. The new owners have done a great job remodeling & enlarging the place. It is huge inside they have added so much more merchandise that she is busting at the seams. It is amazing how much more they carry and not just one of something, multiples. No more going in and need 4 castors for a project and only finding 1. I spoke with one of the partners Tom and he explained that they had a company come in and figure out how to lay out the addition and use every inch of the store. Not only did they do that but they also kept in mind there customers that need assistance with shopping. They have an impressive selection of STIHL yard tools as well as a certified repair service on the premises. You will find a great selection of Bird feeders as well as Hummingbird feeders. A nice selection of yard flags as well as some remarkably beautiful hanging yard art. The mulch, potting soil, pavers and other goodies are located out back on a freshly paved drive outside. There is a saying that back yard guests are best and that holds true here as you can still park under the shade tree and come in the back door. They now have two cashiers located in the store for your convenience. If you can't find what you are looking for if they can find it in the computer they will order it for you. If it's something that you may use on a regular basis they will keep it on had for you. I am by no means saying they carry everything & though some things might be a little more pricey there, they more than make up for it in customer service. Christina knows that store top to bottom. Be sure to tell her hi. They had 6 employees working today 6! I don't think Home Depot or Lowes has ever had that many at one time on duty. I would rather pay a little more and not have to walk the whole store looking for someone to help me. They have 5 locations.If you found this helpful please remember to click the thumbs up and let them know you saw this post. As always have a blessed day!

B. S.

2023-12

The manager can use customer service training. Regardless of the challenges management faces, customer service is #1. The cashier lady was awesome, That's the only reason i'm not giving 2 stars.

Leci Lee

2024-01

Got what I needed after going several other places. Next time I'll go there first. Very friendly and helpful, and knowledgeable staff.

Mark Sutera

2023-12

I 💜local hardware stores and I 💙High SpringsSo what better combination of things to avoid having to goto some home superstore (either the blue or orange one) and get the random small bits for your home that you need without getting lost or distracted from your mission!Employees are always helpful/ friendly and appear like they actually enjoy being there.

Ronnie Peck

2023-07

Everyone in here are so helpful to the customers, the best ace I’ve ever been to

Heather Prichard

2024-03

Super friendly people here. Small souther town politeness is becoming rare, but not here!

Don Musen

2023-12

Great selection of anything you need, perfect small town hardware store. This has to be the best Ace I have been to.

Edward Lee

2023-07

What a great store!! I cant remember your name, but you were a tall, burly guy with short dark hair. Fantastic guy! Excellent product knowledge, very friendly and efficient. My fiance and I purchased 2 identical scuba/snorkel masks for diving. They were fantastic! Thanks bro for your help and kindness. You are an asset to you employer.

Lucille Knaus

2023-05

I had no idea what I needed after I explained to the person responsible for saw blades. He spent the time necessary for me to make a selection of the correct blade for cutting fiber cement board. The prices were very reasonable and great overall selection of inventory in the store. I drove 80 miles round trip, and it was well worth the time. I'll definitely be back..

The Kuhns

2023-05

Support Local!!!! The staff here are SO friendly, knowledgeable, and will go the extra mile to make sure you have exactly what you're looking for. When I walk in, I feel like each staff member is my friend - this is why you move to a small town!!!! You won't get this service at any of the other hardware stores. They have excellent diverse selection, well organized, and extremely clean. I only wish they were open a tad later for the daytime working folks. Hard to get here by 5:30p and often times have to support other stores on the way home from work. HOWEVER, they are open 360+ days a year which has been SUPER helpful when other stores are closed.

Susan Lauterbach

2023-07

I will say that they usually have what I’m looking for at a fair price. HoweverThe last 2 times I was in there I tried to use my coupon but it was refused. They said their system was down. They made no attempt to honor the coupon. They refused to manually honor it. They refused to extend the expiration date so I could use it at a later date. Needless to say I left unhappy. To make matters worse the cashier was nasty to me because I expressed my displeasure. She even suggested I go shop elsewhere.Wrong wrong wrong in every way. I’m a store manager elsewhere and this never would happen in my store. I’m empowered to make the situation right and keep a happy customer.

Pam

2023-10

This is the best hometown store! The staff, the awesome lady at the register (I wish I got her name! ) just awesome, so nice to shop here.

Warren Treadwell

2023-11

Great customer service and I was very surprised to find them open on Sunday.

Kelsey Russell

2023-09

Such a friendly staff here, I was not here 5 mins and had a gentleman helping me with my every need. Excellent customer service 5+ stars!!!

gatorvid

2023-09

If they don’t have it, I probably don’t need it. I love this little-big hardware store. You can go in the back for loading or pickup of heavy items.

robert burden

2023-12

Great store, folks were really helpful!

joseph stone

2023-07

worse place ever sold me a weed eater said attachment could be added if needed we left went back 1 hour later to be told we can not add attachment have to buy a new weed eater so we ask to return the one we just bought and we will pay the difference they said they cant do that .. becareful they will sell u what u dont need then try have u buy another !!!

Nick Sturgeon

2023-10

Really good customer service, everyone is a big help as soon as you walk in

David Otto

2023-10

Well stocked hardware store that has competitive pricing with helpful & friendly customer service. Support your local business.

Erica Dobbs

2021-05

Awesome staff! They are always very friendly, eager to help and informative. The store doesn’t look very big; however, the way they have it all set up and organized everything is easy to find and they usually always have everything I need. Great place and people!!

Tina A Shaw

2024-01

This Ace hardware has been here long time as everything could possibly need

Ben O'Connor

2023-12

Great service and selection. Ace is the place.

Nancy Hawkins

2023-06

They are great problem solvers!If you have a diy glitch I highly recommend Ace! They have come through more than once!

Hunter Peck

2023-10

Very nice place with very nice people been going here for years and cant say anything bad about it !

Raymond Hufford

2020-05

Very friendly staff, they really know their stuff. We just moved to high springs and this store is not only super convenient, but their prices are actually competitive, even to online stores like Amazon (at least in reference to tools). Will probably be my go to store going forward.My only gripe is they have limited lumber options, but that's not a surprise given the store size.

LeeAnn Broomhall Adams

2023-05

I just love going into this hardware store even though Brian owns it now it still has that small town feel to it and the new cashier that's working there now oh my gosh she is so stinking funny and makes she makes the store so much more personable and I I be coming in here anyways but it's nice to know that she's there to brighten your day up when you're there everybody there has such a good sense of humor always willing to go above and beyond and just a delight to shop there I'm very happy when I go in there