4.3 (733)
35922 US Hwy 27, Haines City, FL 33844
(863) 420-5780
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
God's Child
2023-07
I worked here and was treated very poorly by jarome the manager. He was mad that I didn't answer my phone on my day off to replace an employee who called off. And treated me with hostility and passive aggression everyday I was on the clock. I also have never received a w2 to file taxes and knowone at the store will help. Im very unsatified with the poor customer service recieved. The rude management is unbearable.and they never answer the phone to provide service to people who call in. Overall dreadfull experience I would never work for this company again nor will I shop here. The food is out of date and rotten so check the sell by date.
Joe Galant
2024-02
Went in for some soda. Just a quick trip. In and out easy
kim jackson
2023-07
Cashier's has very bad attitude no customer service experience and the lady that's a manager there not sure of her name but short she also has a terrible attitude also they need customer service traing no lot of employer can't keep workers so they are just hiring and throwing them in position without the proper training not sure if they are aware when the filled out the application that cashier means they will deal with customer but I quest they see manager fors it and they follow very sad store.if it was a zero I would give that this is often
DR.ROBERT SMITH
2023-05
I Have been shopping at this particular store since the day they first opened. I have never been sorry not once , the staff always treats me with kindness and respect as i do them also. Someone at least once on each visit ask me did i find everything i needed , and at least five times over the years for no reason at all the people in front of me in line payed my bill just because they wanted to show kindness to a complete stranger, they only said pay it forward, do the same for a stranger when you can, i have many times and it really makes you feel good , giving for no reason , because you can, i always try to choose a woman with several children , i feel like i might be helping her in some small way . Thank you dollar mkt.
Tami S
2023-05
The elderly lady with the long hair, wears Gloves and and a mask is always so rude. I really hate when I have to check out in her line. Today she made a rude remark on the items my husband and I purchased. We stocked up on snacks. She asked if we had kids, we said No. She then said " This is enough for a party" Still scanning then she says"Wow"" who is she to judge? She need re-trained on customer service!!!! Thankfully my husband is quick witted and said. " We should have enough for a day or maybe two" Needless to say it will last awhile. But still, to be treated the way we were is highly unacceptable. We have both spent our careers as Customer service managers. This would not be tolerated on my watch. This isn't our first rude encounter with her either, but this one sure took the prize!
Cindy Corson
2023-05
I really like this place. You have to check the prices some things are cheaper here than other places. Friendly staff nice people. The bathrooms could use a good cleaning.. The whole store could use a cleaning.
Angelita R
2023-05
First time at this location. Was actually quite a ways away from me but my mother wanted to check it out. 45min drive later.... lol. They had a great sale on watermelons however the melons were kinda nasty & definitely not fresh. Soft to the touch & a lot of bruising or bad spots. Which was a big bummer. But we did end up leaving with purchasing a cart full of beverages. Lol sodas, juices had a great sale. The store was very clean and employees were friendly. Will return to also shop at other stores in the plaza, they're in a very good spot but next trip will be better prepared for a shopping day rather than just checking out the one store.
Faith Warren
2022-05
I LOVE this store! This is the nicest, cleanest and friendliest Dollar General Market I have ever been in! I shop around at different stores and I always enjoy seeing friendly staff like their manager Jerome. Keep up the good work!
Evan Rich
2021-05
The store was clean, friendly associates. I overheard a department manager going out of her way to provide a case of something to a customer. Lots of affordable store brand goods to choose from that are just as good as major brand items. The produce is fresh. I love this market.I wish they had a slightly larger selection but I understand that's not always possible. But you can get all the "essentials" here and not break the bank.
Iesha Nwogu
2022-05
It's always a good shopping experience at this store. Young black woman with green dreads was an absolute sweetheart and so helping. She's a very sociable person and that was a breath of fresh air. I wish I would have seen her name she's awesome . AND a gem to your store.
D Alonzo
2021-05
Horrible customer service. The had valid ads for 4 coca cola 2 liters for $4 as long as you buy 4. I bought 4 and rang up at $1.92 each. I had to walk the manager to the signs. She did not know how to fix the problem. She gave me an extra 2 litter at no cost. That did not solve the problem. They still owe me money. A manager that can't fix a simple problem like this is unacceptable. Will never shop here again.
M. Mickey Payne
2021-05
The grocery section was nice and stocked today, if you go around 8 am it usually is rather empty, probably a labor situation.The shelves in all sections were nicely stocked and priced.Smiling cashier and as social distance in place with marketing on the floors.If you forgot your mask, they will give you one.
Lee Nguyen
2020-05
My mother doesn’t speak English so I’m her translator and she wouldn’t stop bugging me til this is done. She want to say thank you to the person who turned in her purse & highly appreciate the staffs at this location for holding her belonging & even stayed a bit longer after closing hours for her to claim her belongings. She’s very happy that there’s nothing missing from her purse & highly appreciated each one of the staffs & the person who turned in the purse.
Stephen Marquez
2021-05
Like most of these types of places they have some good prices and some bad prices. while looking around I found many items I haven't seen in other local stores that were reasonably priced. At the same time I found many items that are available in other stores for lower prices in the other stores. We were just stopping in to browse and kill time but we did buy several small items with Christmas in mind. Overall not a bad little store in the neighborhood.
Travis Smith (novacorpsguy)
2019-05
I find this location an interesting concept that works. With a Dollar General superstore on one side and grocery store on the other. It's an interesting place to shop and explore. I gave them 4 out of 5 stars only for pricing. Big Lots in the same plaza has them beat on movie prices and the big box across the street has them beat on some national brand items by .10-.50 cents. I guess it comes down to convenience or cash.
Gregory Stiller
2019-05
Having a great time shopping for my necessary garden supplies. So far they have had all I need. Today I found a Green Saint Patrick's day Snowball. Markdown before St. Patrick's day. Made the children happy. Me too. I picked up all the things I needed. Happy now. Lets get to work.
Michel Carter
2021-05
Why do the customers have to wear face coverings which is posted on the doors and windows but some of the employees do not? I was told by Travis that they dont wear them because of health issues and they dont work anyway. I like the store but not double standards.
Kimberly Perry
2020-05
I liked this place A LOT! The produce was fresh. You had a variety of other food items I was looking for. Plus all the Dollar General items you didn't know you needed..but you just had to get!! LOL!I wish I had one up here where I live in Pennsylvania!!
John Stacking
2018-05
Go here often, prices are ok for what you get in the meat department. I find a lot of the time only one register open and it’s the cigarette lane with no moving belt counter to load your grocery’s on. Still faster than the Walmart most days.
JEANINE SONIER
2022-05
Not sure why they accept online orders if they aren’t going to fulfill them…manager claimed no one told her really that’s your job she also didn’t know how to cancel the order…wow…needed some last minute items for a birthday party placed the order at 11:30 for a 3-4 pickup thanks for the huge inconvenience…worst service ever
Gustavo Amador
2022-05
Good pricing. Convenient.
Carolina Bryan
2020-05
Always very clean and organized. Prices are wonderful. Staff are very friendly. Especially Jerome who gives you great information and always has a smile. Definitely recommend!
Amanda Edwards
2022-05
All of the employees love my kids ! 😄😃 Sometimes my family goes to Dollar General Market 3 or more times a day. They have a produce , groceries, clothes etc they have it. Alot of my friends come out and are like do you a dollar store close by im like yep they all say we wish we had a market place like this close to us. Keep up the good work (Dollar General Market )
Luisa Osorio
2021-05
I like this store because of the convenience of having food/market & a little of everything else, all in one place. But the employees are a bit rude and lack customer service skills.
Rick Meiller
2019-05
This is a very nice store it's clean, the prices and selection are great, you can get in and out in a reasonable time. I shop exclusively here unless I need something they don't carry.
Valarie Grady
2019-05
Surprised to see they had everything I needed. Visiting from out of state our store are not equipped with grocery needs. Staff friendly and accommodating to your wants and needs, if you can't find it they will!
Susan Adams
2021-05
Looking allot like Christmas in this store. Store clean and well stocked. Employees are very friendly and helpful. I love dollar general
she redden
2017-05
Great store. This is the largest Dollar General I have ever been into. Fresh produce & frozen food. Perfect for weekly shopping list & quick without all the long lines.
Linda Jones
2021-05
Extremely nasty and rude manager .I spend a lot money in that store . Even cashers are being yelled at and embarrassed by him . I wouldn't work for that man 5 minutes. I was in retail and d service over 40 years .I would never treat associate they way he does let alone customers.
Lex Woj
2021-05
First time I've been in this store. Extremely clean, well stocked, large variety of items.
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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