3.9 (506)
2400 SE Hawthorne Rd, Gainesville, FL 32641
(352) 448-0705
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chaletta Young
2024-04
The store is having a closing sale. Most of the staff were UNprepared, Unprofessional and Discourteous and Disrespectful!Yours, disappointed
Kayla Rathell
2024-01
I'm here in somebody that works here walks in in locks the door it said open at 7 am so not sure what's going on
Izzel Hayes
2024-02
What happened to the dollar items time to change the name to Dollars store 😁
Cleo Phillips
2021-05
Depends on which one you go to!!!! Hawthorne Rd definitely a 1 star!!! That store management has gone down hill, They never put anything up, those stocking carts are always in the middle of the isles, it's kinda dark in the store. Management will it's the customer or staff lies. I've been going there since they put the store there and they have had good staff members in the past that have left cause of management. The store needs to be restocked and redone and cleaned overnight!!!
Momma Bird247
2021-05
It was an weird experience, I was driving and decided to stop because I had to use the restroom. I walked in looking around for the restroom sign and when I asked they handed me a key attached to a ruler and a look at me funny like I was their to steal something. Must be a lot of thefts in that area. I felt like someone was outside the restroom while I was using it lol a very weird feeling so I used the restroom it was clean which was the plus of my experience. After that awkwardness I shopped for my items paid for my things and left. My all over experience rating was a one star I was uncomfortable it did not feel like a welcoming environment.
Lauri Shaw (Tenderheart)
2021-05
Had everything I needed last minute..all the big stores were out of everything.. stopped on my way home and they were fully stocked enough for last minute Christmas shopping!!! Perfect!! And the employees were awesome!! Should have made this my first stop today and I would have saved myself hours of stress... first stop now on !! Thank you D.G. saved my Christmas!!!
Rc Nation
2024-04
Dirty, understaffed, price gouging.
Burnt Brian
2019-05
It's amazing how allost all DG's are basically the same... and that's not necessarily a good thing. The people who work at this store are always really nice though, so that's a positive. It just sucks that there are two registers, but usually only one cashier you front. So you end up with this huge line of people. This store is relatively clean and you can find some good stuff for cheap if you look closely.
Debbie Ellingham
2020-05
It was amazing. The players came out before the show and was walking around and introducing themselves as their character. We thoroughly enjoyed it and we'll go back again. The food was was also amazing. My husband had the prime rib and it was cooked to Perfection. I had the cornish hen and it was so wonderful. The play was funny and very interactive. I won a prize since I figured out who did it and why!
Margaret Sapp
2019-05
Do not shop at this store!!!! Staff is VERY VERY rude and will accuse you of stealing!! Tried to return an item, they accused my daughter of stealing the item that I purchased, and kept it. Even called the police to try and arrest my daughter. All this happened in front of my grandkids. I have been in touch with the store in Chiefland where I purchased the item. They were very helpful and gave me the number to call where I can prove my purchase. Still considering getting an attorney to handle this. Dollar General needs to replace the employees at this location. Until that happens, I don't advise ANYONE to shop at this location. Don't spend your money where you don't get the customer service you deserve. We work too hard for our money to be treated this way. One star rating is still too high.
William Boone
2020-05
This Dollar General was in an idea place, just of the bus route. It was handicap accessible and easy to get in and out. The customer service was questionable, the associate was to busy doing something else and was not people oriented. Although this store wasn’t too pleasing, it doesn’t speak for all Dollar General stores.
James Medlock
2019-05
The parking lot is a disaster. The staff seems to be underpaid and there's never enough people working. They don't staff people to stock the shelves so the cashiers are constantly trying to do two jobs. If it wasn't the closest thing we have to a grocery store we'd never go there.
Rosetta Haines
2019-05
Horrible☹😡only 1of 3 registers working, and 1 have been down x3months now and 1 has been broken x3 days. You have a line no less than 15 people waiting to check out at any given time many have just gave up and left items and walked out. Some enter the store look and turn around and walk right back out. This is the only quick stop the the working /family person have on the way home and we depend on you and your service on the east side next to Walmart aka SlowMart for the residents in this area. We are the for gotten ones. All of the retail and build,money productivity is on the other side of town therefore if you choose to serve us at least treat us like we are somebody of importance to you and you appreciate our business even if you really dont at least make us feel like it we are not getting these items FREE we are working people trying to live our life the best we can.SincerelyA Regular Customer
Greg L
2021-05
Updating my review! The store had improved since my last review! More pleasant staff, store opens and closes on time! Still need more cashier's in during peak hours.
Erica Hutchinson
2019-05
Awesome hours especially on this side of town where there's no grocery stores left, except Walmart and that's a whole other ball of wax. Need more registers open most of the time.
Christina Erdley
2019-05
I wanted to say --minus. Rude treatment. I'm 71 years old have a horse farm w/15 employees. Having a birthday celebration for myself I spent 65.00 on decorative items and refreshments. I picked out different beer and wines enough for employees who were not with me but it made no difference to the cashier. I had a ID that expired on my birthday!! I'm seventy I train throughbreds for the racetrack outside and look my age! "IT'S AGAINST THE LAW, YOU HAVE 5O SHOW I'D S TO PROVE YOUR OF AGE TO BUY LIQUER. FINE AND GOODWILL IS LOST AT THIS STORE, MY RANCH IS ACROSS FROM THE LARGEST SHERIFF S DEP. And next door to Gator Refreshments in gainesville where I purchased 150.00 beer and wines for the party, oh, buy the way I was on crutches because I just had a operation for a total knee. Just across the street from the sheriff's dep. Is gator liquer where I bought such great wine!!Too bad, I could have purchased everthing at your store........the long blocks of horse training centers IN THIS AREA WON'T BOTHER WITH YOUR STORES AGAIN..
Ruth Lehmann
2019-05
My car was robbed there. Took all my personal files. Probably 3 years worth. Got my phone, checkbook, applications with bank statements. Very bad robbery. Dented the door and the lock. Police we're called
O'shala Graham
2021-05
The cashier tonight was amazing. She made sure i got my coupons and the correct pancake mix. Thank you
Barbara Fair
2021-05
The place is so crowded with stuff that is hard to walk down the aisle. There is not enough walking space down each aisle but the store is a good store to go to and it's close by the house
Lisa Reid
2020-05
Pleasantly surprised.. The store was actually organized. Customer service was ok, could be better. But, overall the experience was good
Caesar Jarvis
2021-05
Not always fully stocked trash on the outside of the store store is messy it looks as though it's going out of business plus there is never enough people working lines are almost always long with only one cashier working almost all dollar general stores around Gainesville are in bad shape I've stopped shopping at the one on archer road near tower road
Henrietta Worthy
2019-05
Store is clean and prices are great, but check out is ALWAYS a Hassel. Lines are always long, and both registers being open, and properly functioning is, rare.
Nekil Simpson
2020-05
This particular store always hase a lot of workers on duty but only one person checking customers out. The lines are always long . I should not have to be in check out 20 mins.
Marcus Wilson
2020-05
I go every other day and every time they spend to much time watching the custumers to make sure they don't steal instead if having two cashers instead if one
Heather Williams
2021-05
It's a good store just seems short staffed and a bit overcrowded hard to move buggy through.
Anthony Martin
2019-05
Like most dollar stores the inventory is so much that sometimes it is hard to find what you are looking for but the staff here is good and helped me out.
Patrica Robinson
2018-05
iT got.LOW price.and they.are very good to custom and just like.to shop there I just want to tell them keep up.with.good work at Dollar.general Thank.you.
Kelli Free-Orahood
2020-05
Love it I'm in one every day somewhere keep them building in the rural areas we love to shop close to home also
Melynda Kaufman
2021-05
Staff was nice, customers we met were polite, store was low on stock.
Marion Johnson
2022-05
It's a sad that they can't get people's to work in this store. Management is horrible it's 7:30 store not open .The Pepsi truck is here waiting for someone to open
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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