Walgreens

Bob Barker

2023-12

Sporadically whenever I come here they have issues putting in my insurance. I'm not sure why when it's a pharmacy. Why was it deleted? I was told my insurance is difficult by the guy at the window. Can't anyone do their job anymore? 30 minutes waiting after a 3 hour wait at med Express. I've lost faith in everyone and everything.

Acacia Poteat

2023-08

This pharmacy has to be one of the most asinine ones. There were two techs and a pharmacist on duty. Drive through is packed and front desk had one other person in front of me. The front desk tech spent thirty minutes talking about utter nonsense. Which I normally wouldn’t mind accept she hold stop her whole process just…..to…talk.Of course a line begins to form but that doesn’t create any sense of urgency. Any other Walgreens, a pharmacist would have hopped on a registerBut nope.

Rebecca Jean

2024-04

They keep stringing me along and put me on hold FOUR TIMES now! Worst Walgreens ever.

Alicia Morales

2023-05

Pharmacy wouldn’t fill script for my husband because he didn’t have insurance and was paying cash! I called to ask if this was Walgreens policy and was told that it’s up to the pharmacist discretion to make that call. I’m confused on why the pharmacist has a say over the Dr that gave him the script. Not my first bad experience with this pharmacy but will definitely be my last.

Keshia Trusty

2024-04

Quick stop to pick up a script... heads up... use the drive through

Elizabeth Allison

2023-05

Terrible experience today at the Pharmacy Dept. Arrived with another customer at 9am. Waited for an hour. Long got extremely long the other customer with me waited. I was told I would receive a text. There was only 1 person working. After an hour I saw on the website that my prescription was ready I asked the pharmacist about it being ready she said I had to wait in the long line again to pick it up. I had a swallon ankle as wellI told her that wasn't right I already waited an hour. About 10 minutes later then staff member with the pharmacist finally started to help the only one staff member. The manager of the store walked by a few times and didn't appear to get any help. There needs to be at least 2 staff member working all the time. I plan to contact the corporate office Monday.

john does

2023-05

Withholding scripts already filled for a waiting customer who stepped out a moment to DollarTree store across the parking lot, as usual. Clerk with handicap, pretended that the script was not filled. It was a political statement I've learned. Walked away knowing script was indeed filled. However, target is always wrong here. Exiting store a Police SUV with, K9 in back, pulled into lot and officer entering the store.Decided to return another time. Called the store and returned another day to pick up script. Same clerk said, not filled. I split. I returned another day...To be continued ...Withheld necessary meds from customer for no obvious reasons would take a bold individual. A bit daunting these intimidations rejections are too numerous to spend time on.Eventually the girl gave up the scripts dated couple weeks earlier. Felt bad for that girl.Relax deep breath... progressive relaxation, self hypnosis. Make earth a better place to be.Attitude of gratitude

Avan Patel

2023-05

Inside is good, but the pharmacists is the worst so far I have ever been, there were 2 pharmacists there with 3 techs and drivethru was closed,I introduced myself and said I need to a RT-PCR test. And after taking all my info. Pharmacists say they cannot so mine because I didn't have an appointment, and when asked fir the next appointment. I was referred to go to walgreens.There are 5 people there, and everyone as useless as if it was closed.

Yasahme Al-Satiif

2022-05

Not sure who the owner is but obviously, he or she needs to check the store more often. Today I went in to fill my prescription that I placed a week ago. I was told they had not heard from my Dr. However, they could not tell me when they sent him the refill request. Then I ask for three courtesy pills and was told that this was not possible because it is a controlled substance. I told him he is incorrect it is a cholesterol med and is NOT a controlled substance. He then calls the Pharmacist over who tells him exactly what I just told him twice. Working in Nursing since 1994. At least have someone who knows what they are talking about working in the PHARMACY. I don't know where Tan the other Pharmacist is but please get him back. It was well-run then. Not to mention having to wait for almost 30 minutes each time. Will be transferring my prescriptions.

Melissa Elliott

2022-05

Friendly and helpful staff. I got my COVID booster today and the pharmacist was so kind. I have a little needle anxiety and she made small talk about holiday plans to distract me. I really appreciate the care and consideration.

Anthony Davis

2023-11

Cashier wasn’t interested at all in helping me with a fed ex drop off

A L

2023-11

Not the staffs fault but they need to stop trying to run a mini health clinic

Malorie Kuzepski

2022-05

I love this place for my prescription. Until Jon became the pharmacist, he thinks he is the doctor and he is not. He tells people who insurance and doctors tell them their script is fillable and he refuses them. Makes people feel like they are junkies, when they never touched a drug in their life. Made my husband feel like this, my mother and my sick nephew(who had his knee replaced by time he was 16) He has the a god complex like no tomorrow. Get rid of him.

Jersey Girl

2022-05

They messed up my daughter's insulin prescription. They put it as a 60 day supply when her doc sent in a 90 day supply. She ended up running out and they gave her ONE pen and by the time WE fixed their screw up, they couldn't fill her prescription. We had to have it transferred to some place 30 minutes from where we live. Ridiculous they need better people running their pharmacy.

Leslie Taylor

2019-05

we have been stuck in the drive thru for over 30 mins. We can’t even back out bc it’s cars behind us and in front of us. I’m mad bc I had my mom switch her pharmacy I should’ve went to New Castle Pharmacy as she usually does. Can’t even try to get no one else to switch when ur waiting in the drive they like this long. Is ridiculous. This wouldn’t never happened if this was still Happy Harry’s. Epic fail

Pam Johnson

2019-05

Kwang P. and team are consistent in providing excellent customer service, are professional and connected to the people on the other side of the counter. Kwang stayed late to fill a script recently, sacrificing his time--really appreciate his dedication. Great leadership, great team at this store!

Jessica Bishop

2021-05

The cashier named Lynn had a very poor attitude. She looked at my friend with a dirty look and had an attitude in her voice the entire time while ringing us up, especially when my friend said she was going to use Apple Pay. If you don’t like your job, get a different one. Learn what customer service means before you seek employment in that field of work. Someone needs to check her attitude before she gives an attitude to the wrong customer.

Karin Dempsey

2023-05

The employees are friendly and helpful. The store is clean. Very easy to get to by bus.

Betty Pont

2022-05

RX was ready when promised. No line @ pharmacy counter. Nice assortment of goods available. Very pleasant staff.

Mel B

2023-05

Great staff and pharmacy staff as well. Love the drive through and good communication as well

Dan Mantena

2019-05

Setfan at the checkout area is really nice.! He always says hi every time i walk in.

Nicole Green

2021-05

Staff is friendly & location is middle of elsmere so easy to get things.

Gigi Tapia

2018-05

My favorite location! Friendly and quick customer service! Very pleased with the service here.

Saphira Sataria

2021-05

Never had issues here. Good walgreens.

Brown David

2022-05

There to get booster shot. pharmacist was very helpful.

John Ensslen

2023-05

It let's get a receipt by email and print it.

R M

2018-05

Always Efficient and prompt, friendly service.

Danny Heaps

2022-05

The bathroom is very dirty

Gwen Emery

2020-05

Best walgreens around! :)

Marcos Canongo

2018-05

Is fast and convenient