Rite Aid

Margie Sakr

2023-09

Transfed my prescription here from another pharmacy. Get here at 9am and pharmacy is not opened. Ask a staff member and she informs me pharmacist is always late. Right now they are not looking good. 1st impression is a lasting impression. Looking for anotherr pharmacy.

Elisa Guzman

2023-05

I love the regular store but the Pharmacy has ruined it for me. My daughter was diagnosed with Type 1 Diabetes last year and since the beginning the pharmacist and Pharmacy techs have been very rude. First when I ask questions about my daughters insulin they look at me like I am stupid but honestly I am asking because I don't know and need guidance. I am already worried and scared since I have never had experience with the disease and I want to make sure my daughter has what she needs. Secondly, they never have my daughters insulin in stock for example I called last week for her insulin since she only had 50 units left they said they would have it by Saturday April 29th, when I called to see if it was ready for pick up they said that it would be available on Monday May 1st when I called on Monday they said it would be available today, I called today since my daughter currently has only 5 units left and when I asked the ETA of the insulin the lady on the phone said I don't know there is a lot of traffic maybe call back later. She was rude and honestly doesn't care if my daughter gets het insulin. They have no compassion and because they are not the ones with the disease they could care less. I called Bayhealth Outpatient Pharmacy and they were excellent. Be kind you never know what people are going through!!!

Dion Russ

2023-05

Corporate needs to be notified on how bad this pharmacy truly is! The people at this pharmacy are slow, your doctor will send a prescription over only to be ignored by the pharmacist. The only thing these worker are concerned about is making sure they make it for lunch (11-2pm) and closing time. The hours are incorrect and the automated system that you get when you call has incorrect hours. How does you automated system say your pharmacy is open until 9pm but your staff claims to have a sign that says 8pm on the door??? Now I have to suffer until tomorrow and I need my prescriptions tonight! When you get there they act like you’re the problem. I work in Milford and I call my order in at 3:45 pm it takes about 20 mins (if traffic is decent) to get to Dover from Milford. Tell me how I arrived there and had to wait 2 1/2 hours because they claimed they didn’t receive it! When I called as soon as I was off @ 3:45 pm and was told by the pharmacist that it was ready! I hate this Rite Aid and I strongly suggest if you are to go to any Rite Aid in or near the Dover area. Try going to the one in Camden, De the have way better service, very nice people, and are fast. I would’ve went there but my doctor got the wrong address. All the worker in this pharmacy needs to be fired and they need a fresh new staff with integrity for their job!

Charles Sinclair

2023-08

Shopping with my 3 year old when she starts saying she needs to pee, saying she's afraid she will pee her pants. An employee overheard us from the next isle and calls over to let us know the bathroom is out of order. Things happen but.... as we are rushing to check out we are told the person they are waiting to come to check us out is ..... In the bathroom. Nice.

Jenny Bryant

2019-05

This rite aid pharmacy is THE WORST pharmacy I’ve ever used. Slow as molasses as if it’s on purpose. Like they are bothered you are there to use their services. They don’t make eye contact. NEVER smile or act like they appreciate your business. When they talk it’s practically a grunt. If there’s a regular employee they are completely pleasant and welcoming. The pharmacists are rude and unpleasant... I wish there was another drive up window at a pharmacy near my area. With my neck and back problems it’s the only reason I still go here.

Elizabeth Armstrong

2019-05

This is the last time that I will use Rite Aid for their pharmacy for a long time. What was supposed to take 20 to 30 minutes took close to an hour. None of the pharmacy techs smiled and the only reason why I am giving it a two star rating is because the gentleman at tge front register was polite and kind.

Anna Corbin

2023-05

Have been dealing with them for years. Rovie is a great pharmacist and Ben is store manager. Good people.

Heisus LooseCipher

2021-05

Vivian and Cindy are the most anti customer people I’ve ever met at any Rite Aid. Ben is amazing... but yeah don’t deal with those rude ones I mentioned.

Shante Hush

2023-07

My 2 yo had to potty so we stopped here potty seat in tow. They denied her the use of the bathroom while even hearing her say she got to potty. She’s 2. How do you deny a 2 yo??!!

Jennifer Marvel

2023-07

Pharmacy is horrible!!!! You wait in line and get ignored by the employees behind the counter. Horrible experience. I will be switching to mail in scripts.

Brian Colligan

2017-05

99% of staff is great and will always drop anything to help. One lady in the pharmacy kept this from 5 stars. For years she is always smug and rude to the point that if I see her I will wait until another day. Everybody else is a joy to deal with.

צדיקה ישראל

2019-05

This snack pictured here is healthy, tasty and delicious choice over potatoes chips. They didn't have much of a variety of this product though. Customers service was a bit slow one cashier called for help twice.

Lance Wager

2023-05

I like the store manager- he has been there for years and is always helpful. The pharmacy needs help with customer service

Mr. H

2021-05

Not sure why they gave appointments for Covid vaccine.... Place is full of people waiting for their shot. Last time I was here for 45 minutes past my appointment until I got my shot. Absolutely pitiful!

Shannon Simons

2020-05

Great customer service in the store and especially in the pharmacy! Employees go out of their way to make you feel welcome!

Jayla Scott Cottman

2023-07

Will never get another dollar out me. Was racially profiled by the cashiers.

Lynn Little

2023-05

I love Rite aide I have been going there for years now, I like to go where the associates know you by name

Brian L

2023-05

1 thing makes the place from being a 5 star--the parking lot lights never seem to come on so at night the lot is not lit.

Catriona Buchanan

2019-05

Always friendly, fully staffed. I just exchanged a charging cord that broke and it was the easiest, quickest return I’ve ever experienced.

Philips Casull

2023-09

We need a 24 hours pharmacy in Dover or Camden.

Esau Perez

2020-05

Customer service in the back pharmacy is the same Everytime they are so unprofessional and rude , in my opinion the worst pharmacy in dover !!😠😠😠😠😠😠 Never again .

Dawna Bunting

2018-05

I have been using rite aid pharmacy for years. Better than any other one I ever went too. Love rite aid.

S (Raven41revy)

2022-05

Very good service we found what I was looking for 👍 at 9:30 at night the last minute

Olivia Schaffer

2022-05

Always has a clean store and their associates are super kind!

Susan Leavell

2018-05

Staff & Manager are amazing! Feels like a visit to Cheers...always say hello when you enter!

andrew stasny

2018-05

Once again pharmacist showed up late. and now my wife will be late to work, thanks rite aid

Hunter Lengrand

2024-02

No bathroom

Tony Rodriguez

2018-05

Open 24 hours, I always find what I need.

jessica Barnhart

2019-05

Excellent customer service, employees are very kind.

Mike S

2017-05

The pharmacy is not open 24 hours, just the store.