3.8 (41)
799 New Haven Rd, Naugatuck, CT 06770
(203) 490-1027
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Esfir K.
2023-05
BUYER BEWARE: Their staff and Assistant Store Manager, Carmen do not check to see that product is priced/marked accurately, and do not know consumer laws (when the item rings up higher than marked). Definitely not much training at this store because this has happened here before, and a different manager actually knew the policy and honored the price the item was labeled at.Carmen refused to over the item ($1.25) ,even though numerous others were all marked with that price and also with a red tag from the store. She said "it wasn't labeled by us, so I don't have to honor it". LoL! Yup, even though the 3 other bags were marked by the store.
Carmen Estrada
2024-02
This is my first impression at this store get in and get out. Very overwhelming and over crowded. If you're going for breakfast today stuff go somewhere else.
Shannon Rodriguez
2019-05
I usually have a pretty good experience at this store , obviously everyone goes for the discounted prices , I didn’t know that meant customer service was also discounted. It’s very rude when the cashier does not even acknowledge your presence but starts touching your stuff to cash you out. Also the woman who was cashing me out was speaking Spanish to another person in the store , mind you very talkative , I am also Hispanic, and when it came down to coming to ring me out I get nothing almost as if I am not worthy to talk to. Will not be supporting that store any longer.
Zandra Monge
2023-05
Staff was super sweet and polite!! Place was fairly organized. Will definitely return, I loved the home decor they have, I can't wait to go back.
missy j (filamgrl)
2020-05
Employees are very helpful. Whenever I ask about an item or what they always help me by looking for it and also gives me other options related to that item.They always say hi to me and other customers when you walk in. Well...of course if they are busy with customer or in the back putting stuff on shelf, they dont say hi.The reason I gave 4 stars is coz most items are bit pricey for just few items in the package.Store just a bit tight, I wish they could expand their store since now the space next door is vacant used to be medical office, they should expand and put frozen foods and more selections like balloons for bday, etc. Other than that, they've been friendly and helpful
Christine Sedita
2017-05
First, everyone that works there so far has been very nice and very helpful. However, the store is very congested and it is very hard to get around in there. There are a lot of options, but the aisles are very close together, I have had things fall on me, or knocked things over trying to move over for someone. You feel rushed, you don't really have time to look because there is usually someone who wants to squeeze by you. In my opinion, it is not recommended for someone who uses a wheel chair or a motorized wheel chair. The end caps are too tight and hard to maneuver and the aisles are too narrow. My mother is in a wheel chair and I wouldn't recommend her coming to this store. The other family dollar across town is significantly more accessible.
Christina Novak
2023-05
Glad Family Dollar in Oxford is reopened. Purchased all I needed in one stop. Friendly staff. Prices have increased,but that's everywhere.
Marquis Milton
2023-05
Certain people should not be in customer service. Today I encountered one of them. The gentleman behind the counter was not helpful at all, even after being asked for assistance multiple times.
Naty Milana
2022-05
I got robbed for 60$ out of my debit card now ive been calling for days to speak to a manager and cant get anyone to answer the phone.i will go up the chain and do any n everything i need to to get my money back!feb 8th im the am is when i was robbed!!!
Mike Ciufo (Mike)
2022-05
Great place has lots of little stuff for the house and car. Prices are great! The staff is friendly and helpful!!!
Dannie Lynn
2019-05
Prices are good but one staff member is super nice and helpful. Only family dollar i go too.
Susan Laverty
2019-05
Liz, Sue are the best. Friendly hard working girls. Store close for me. Second home.
will dixon
2017-05
Worst store I've ever been in. Horrible customer service and just a dirty store all together
Dave Roberts
2019-05
First time in store. A lot of good stuff
Linda Clark
2018-05
The employee's are helpful and very friendly!
Mat T
2021-05
Like this Walmart better than the Waterbury Walmart.
Aprile Santos
2019-05
Very clean nice and respectful staff
kimberly meunier
2019-05
Very convenient
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-9 PM |
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