The Natural Pet Outlet

4.7 (105)

477 Main St, Monroe, CT 06468
(203) 880-5067
naturalpetoutlet.com

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Pet supply store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Mona Mitri

2024-01

Great selection and their prices match amazon. So happy to have them around the corner. Very convenient. Super clean.

Kevin Fensky

2023-05

We found this place when we got our newest addition! We found everything for our new pup there! A brand new tag, food, treats, toys and all kinds of other fun stuff. Each time I go in, I am greeted with a friendly smile and they are always eager to assist and to suggest new things to try. It's like Target! You say you are only going in for dog food and end up leaving with bags of other stuff, LOL! Each time she has suggested something for my guy, he ends up loving it! I love going there, supporting local and finding new things to try for my little guy! It's definitely a fun store!

Sharon Row

2024-02

Very clean pet store offering holistic choices. In this day and age where corporate vets are mandated to push meds and foods that are known to cause cancer, it was refreshing to find alternatives.

Robin Ross

2024-02

The place for my cat food needs! Their prices beat any petco! Helpful staff too

Maritza Jones

2023-05

Friendly helpful staff! Always willing to lend a hand or offer a suggestion. Rubi and Rex are proud to say they will continue to support this local business!!! ❤️

Tracie Samuelson

2024-01

Huge selection, great advice for my dog given to us by the owner, reasonable prices.

Tori

2023-05

I absolutely love this pet store! Amazing selection of healthy pet foods and treats. We always have a special order of kitten food and the manager, Meg is always so helpful and on top of our order. Also very knowledgeable about food and always answers any questions we may have. Love having a pet store like this right down the street from home! The prices are also very fair for a fancy pet store like this. Many items are cheaper than at the chain pet stores.

Mikey CAS

2023-05

I've gotten all my dogs hard, soft food, bully sticks and toys here since he was a baby. There is an awesome lady who clips nails every Wed. for only $10.People actually love pets there. Always a pleasure to go. Staff is super sweet.

Christine Zink

2021-05

First time visitingThe Natural Pet Outlet- Amazing selection, competitive prices and excellent customer service!Will be back next week to treat my girl Charlotte on her 14th Birthday🎂

Phoebe Coghlan

2024-01

Everyone here is so nice and helpful, they take great care of their customers :)

Courtney Ann

2023-05

Such a nice place! My vet told me to stop using chewy to get my cat food so I've been going here.Everyone is super helpful and approachable, so despite my cat's very particular appetite I was able to get the help I needed. Now, getting her food is less of a daunting task.

Amy Lota

2023-10

Treated poorly 4 times by staff and owner from Monroe location. Bridgeport refused to rectify. Please go elsewhere. They’re not friendly and refuse service with physically disabled people and servicing ESA & Service Animals.

John Liik

2023-12

Large selection and very friendly staff. Will definitely return

Chelle Joyner

2023-08

Avoid at all cost. Pay the extra few dollars and go elsewhere. Terrible customer service from the owner and his manager. The customer is taken for granted and food expiration dates on full price WD food typically out of date!

K M

2022-05

What a fantastic little gem of a store. A wide variety of shockingly inexpensive pet supplies. I drove all the way from Westport just to go back to this specific location because the staff is so helpful and nice. It was the first time in a long time that I felt like I got my monies worth buying pet supplies. 10/10 would and do recommend.

Peter LaQuesse

2022-05

Today was my first time visiting and I cannot day enough positive things. The staff was extremely helpful and friendly, everything was clean and organized, but most of all, the prices are great! It’s nice seeing such a large organic section and the complimentary bathing stations.

Ashley Alvarez

2023-05

We go here all the time to get our dog food and treats. The staff is so friendly and personable. We also have used the dog bath and they have everything you need!

Glenn Schietinger

2021-05

Great place. Huge selection of the best products for your pet. Competitive prices. The staff is great! Very clean. Great selection of toys too. They even have a self serve wash station to bathe your fur baby! If you are looking for the healthiest stuff for your pet then check it out.

Lou Smith

2021-05

We started going here recently, looking forA cure for some bad doggy breath. The staff was very friendly, and helpful with a reccomondation which we accepted and were not disappointed with. They also have a nice sale section if you are looking for a deal.

Lisa Acerbo

2023-08

Love this store. Everyone is so helpful and we get all our pet supplies here.

Eric Tucker

2022-05

great toys, great high quality selection for foods and snacks. But what makes it special is the bathing area and staff. Oh and the prices are outstanding very competitive with your online retailers. And their sales rack here is well below anywhere else.

Deb Berkowitz

2023-09

Great selection of quality cat food. Staff is always friendly & knowledgeable.

Sara Trup

2022-05

Great store & great staff. They have almost all my pet supplies at cheaper prices than everywhere(even online). They have things I can’t find anywhere else. I use them for all my pets now. One problem…I’ve gone there 3x when they are normally supposed to be open according to their hours and today was the 4th time I went and they are not open. No sign or message on their phone lines. Disappointing I keep waisying my gas in my truck driving 30 min each way and they don’t follow their posted hours. All the weather did today was rain normally, nothing more so it couldn’t have been due to weather. If it was, there would’ve been a posting. I don’t have social media so I go by old school ways of calling & going there. Would have been nice if there was a message on their phone lines machine for their returning customers. This is the 4th time! How would the owner like driving back & forth 30 min each way waisting gas in s truck?

Matt S

2023-05

Check out their overstock wall and end caps. They're great! Goldie loves going there, the bath stalls are very nice.

Laura Seekings

2021-05

Loooove this store. Monica, the manager, is AWESOME. She knows me by name, always asks how my animals are...really knows what customer service is all about. They have a great selection of wild bird supplies in addition to a great array of pet supplies.

M MK

2020-05

Used to shop at Chewy, but no more!I work a Ross the street from the new location and went in on a whim on lunch one day. WHAT A SELECTION!!! I was floored with everything they have as I have two very picky cats. They have a range of different duck wet food, as well as duck! AND THE PRICES are amazing!!!!!I just went in and spent 60 bucks less on 2mo. of food than I would've if I got my auto ship with chewy. What a deal!!Never shopping anywhere else! And so glad they're across from my job, and only 15 minutes from home!

Allison A

2020-05

So glad we don't have to drive to their other location anymore! The staff is always so friendly and knowledgeable! I'm always surprised by how low their prices are for the great quality. We're looking forward to bringing our dog here to use the baths.

Peace 2021

2020-05

My new go to in Monroe! Great variety of cat food, good price and knowledgeable staff! A pleasure shopping here and relieved to find a couple of brands of freeze dried food both my cats love!!

Valerie Navas

2022-05

Found this gem on the way back from Danbury, Affordable prices, brands you normally can only find online, Great selection of toys & Homemade treats. I saved it on my phone for my Poms first birthday, will be back soon

N P

2020-05

My husband went in earlier to get our 2 pointers nail clipped ($5 on Wednesdays 🎉), he absolutely loved the place & staff. He raved about the pet bathing station, the food selection & dog jackets. And, so I went in to buy dog food. Because their prices are so low (I USED to buy from Petco & Hollywood Feed, so that I could have it delivered) I made a mistake & picked up 2 bags of the most expensive Orijen dog food (I completely read the price wrong). They even brought it out to my car!! When I realized that it was much more than what I thought, I called to see if I could come in & exchange the bags for the cheaper Orijen. 2 mins later I was there & they insisted on refunding me for the difference in the 2 more expensive bags vs the cheaper bag I wanted to exchange & let me keep the 2 bags!! Really, who does that anymore??! Especially since it was totally my mistake!! They just gained a lifetime customer! Thank you for your awesome customer service 👍 👍

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-6 PM
Sunday 9 AM-6 PM

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