4.5 (81)
299 US Hwy 285 #94, Fairplay, CO 80440
(719) 836-7095
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeffrey Sanders
2024-04
Everyone at this store is friendly. I’ve only encountered staff who want to help, and if they can’t, they find someone who can. Jim, who runs the service desk in the back couldn’t be more helpful, friendly, and informative.
Aimee LaFerriere
2024-04
The folks at Ace in Fairplay went way out of their way in helping me find a creative solution for powering my laptop. Thank you Truman and everyone else who fielded my many questions. Disaster averted!
Leonardo Pinero-Perez
2023-11
Just moved to South Park and getting started on some projects; the staff here is the best I've ever worked with. You can come here and be completely set up for whatever you need. It was a totally different experience from the big box stores, where it's oftentimes fend for yourself. They fill up propane by the gallon, too.
Cheyanne & Company
2024-03
Super friendly staff! They have awesome delivery services as well if you have a huge order that needs delivered to a construction site! Thanks for all the help guys!
B D
2024-04
Went in to waste some time and everyone was so friendly and helpful. Got everything we needed and few other wants
JVH
2024-04
Not only are these people stuck on stupid, but you get to enjoy 14% sales tax as well.
Rick Utiger
2023-10
I’m not sure that I have ever had a store employee talk to me like that or choose a aggressive tone, but it’s been a long time if so… Middle-age guy in a black shirt was extremely rude. My business is doing work close to their store and stopped in for $75 worth of product….we’ll find somewhere else where customer service is available. I will forever get my supplies ahead of time in Buena Vista before going to Fairplay!
Sarah Covell
2023-07
Great service, Truman literally walked through the store with me to make sure I found everything on my list. I have been frustrated by the poor service in Summit county hardware stores. It's worth the drive over the pass for the great experience here at the Fairplay ACE
mike81hou
2024-02
Staff were very helpful.
Wyatt Cullimore
2023-08
Great employees that know what they’re doing. Typical of a town where common sense is throughout, which is hard to find these days unfortunately. My go to for any common tools I need for my work as a land surveyor.
natalie drohde
2023-07
They answer the phone! And are willing to help you over the phone to find products. In store the staff are courteous, friendly, and attentive. Large and varied selection of products.
Ace Fencing
2023-12
Fairplay ace is the best.the manager is ontop of her workersNice to see managers that work
David Lin
2023-05
Friendly, helpful staff. Stacked to the rafters with all sorts of stuff - can't have everything but they seem to be well stocked. Reasonable rate for propane fills.
emily stroud
2023-05
The employees here are the nicest employees I’ve seen. They’re so helpful and knowledgeable! My favorite store in FairPlay! Heck my favorite hardware store for that matter! Love Ace and it’s Employees!
Steve Hagan
2022-05
We visited your store last week on our first trip out west. Being from out of state you never know how you’ll be treated. Wendy was extremely helpful & courteous! I look forward to visiting the store again on our next trip. Thanks again Wendy!
Keith Wortman
2023-06
I have called Fairplay home for many years. Almost always I am able to find what I am looking for. Most pricing is comp- parable to Denver and service is great
Polly
2021-05
So happy!! Thank you Cathy and Quinten. Called at 730 am they were open, lots of snow. She looked and made sure they had sand bags I needed for weight.. Total customer satisfaction. Thank you so much, will be nice to return back and look at all other things I need.really appreciated the kind service, friendly staff, clean and loaded it for me. Ace IS THE PLACE!!
Pat Hause
2022-05
I have been into ace hardware all over the country and this Ace is my favorite. It is not the fanciest Ace Hardware I’ve ever been in nor is the newest Ace, But it’s the best!! The people there make it the best they have pride in their store and they care, I have even been given help assembling things from employees at that store. I have been going to that store for over 7 years now, and they either always have what I asked for or they will come up with something comparable to get me by. It’s the HomeTown atmosphere that I love. The manager obviously knows what they are doing. Thank you to all the cool people that work there my last visit was Feb 6th 2022 for pluming supply’s FairPlay is the closest town to me.
Hunter Christian
2023-05
they are hiring at the moment, and if you were thinking of working here I would rethink it if you don't want Karen managers and just an overall bad system for running there store definitely would say go somewhere else there are so many small businesses with much more friendly staff& management with the same if not better pay, just something to think about before making a regretful decision
Shannon L
2023-05
Very helpful and friendly staff. Good hours and great location. Store is decently stocked for such a small town, and their prices are very reasonable.
Christy Zollar
2023-05
Friendly and helpful staff. Welll stocked. Carries some local Colorado products as well as some natural organic cleaning and personal care products. Good RV products and camping products.
Breane Fillman
2022-05
I normally enjoy shopping at ALL Ace Hardwares. But, after two runs with one employee in Fairplay - I'm leaving a 2 star rating.On my second occurrence - I walked out of the store after trying to "defuse" the manager: employee that was making a scene with other employees. In my kind wording to the employee I said, "I'm new here and I don't want any issues here. . " The fact that I felt the need to validate myself to the employee making me embarrassed.. is not acceptable.As a PTSD Military Veteran- I find it disrespectful that I felt the need to walk out because of this person - who clearly thinks she's above everyone and needs to make a customer feel embarrassed for needing solutions. On another visit to the store- this employee was rolling her eyes and huffing and puffing after dealing with another customer. Clearly- she might be in the wrong field... If helping people annoys her.( I took a week before writing this - making sure that my emotions from the event wouldn't effect my bias).I hope to return to the store with no issues from said employee in the future. Next issue I encounter with her - I'll be speaking with a General Manager.
Stephen Slack
2022-05
Sells products with what they consider damage and won't honor the returns. Manager Kim pressured employee who helped me load the material into blaming customer. This was my first return to this location, and I now see how they handle business.
Cindi Winner
2021-05
For a small town store these guys have a ton of things you might need for your project. I find it much easier than going to the big box stores and the extra few cents I spend supporting local is worth it... and Sue is always a friendly smiling face!
Tim Case
2023-12
Everything you should need for your projects, great people also!!
RL Black
2020-05
Usually a really good place, staff becoming extremely rude. Went in Tuesday 4-14 at 9:30am. I walk up to an empty counter and cashier pushed me aside for a customer who was walking thru the store, she yeld at to him and he came to the counter. I'll drive to buena Vista from now on. That sucked
Kelly Carter
2023-05
Great store, great service, convenient location. Employees have gone the extra mile many times to help me as a customer.
Bryan Grimsley
2020-05
I always enjoy my visit to Ace. The “old guard” there are friendly and fun to chat with. Though their inventory is not as large as a big box store, they usually have what I need to complete my home projects...and save me a trip to Dillon.
James Ahrendt
2023-09
Found everything that I needed! Great staff and amazing management!
Karmin DiCicco
2022-05
Love our local Ace! Everyone is so helpful. Josh was extremely helpful with explaining our paint options and getting everything ready for us!
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 9 AM-4 PM |
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