Cheyenne Mountain Ace Hardware

marcus

2024-05

Josey is such a great addition to the team! Super kind and so helpful I could not believe it! I needed serious help with my painting projects and he's the guy!

Susana “Delliah” Zavala

2023-07

Glass cutting was cut okay. I’m pretty sure they use the scoring message to cut the glass. Ask for 5 pieces all cut to the right measurements except that each piece was chipped in the corners and one was not cut straight. I didn’t notice till I got home because they were wrap. Not too happy about that but only paid about $30. Not really sure but it was my first time coming to get glass cut anywhere. Employees were very nice and friendly I would go back just because of that put I would honestly go somewhere else for glass cutting.

Dan Sorak

2024-01

Great local hardware store in the Cheyenne Mountain area. You will find friendly, helpful people who will go the extra distance to help you out here, especially Paige! Their selection of bolts, nuts, and other fasteners is top notch. If you are looking for that hard to find nut, bolt, or set screw, look no further. Cheyenne Mountain Ace Hardware is the place to go. It blows the other "big" hardware stores (think "blue" and their competitor, "orange") away! Highly recommended! I'm new to the area and ordered a snow blower, which needed to be ordered. I arrived late in the day, right at closing time, but they unlocked the doors and helped me load the blower into my Jeep regardless. I have one comment/suggestion. The store name is difficult to find on Google maps and is frequently either not listed in a search for "Ace Hardware" or appears well down the list even though it may be the closest location because it starts with "Cheyenne Mountain" instead of "Ace Hardware". I have had difficulty searching for it on Google Maps and have even been directed to the Garden of the Gods location as being the nearest one because of this. If the manager is reading this, I would highly recommend renaming it to "Ace Hardware, Cheyenne Mountain" on Google Maps. More people will end up at your store and experience the helpful staff and well stocked selection of hardware.

Ryan Hannigan

2023-12

I was so excited to have an Ace nearby, and we have enjoyed being able to pick up odds and ends for projects. Sadly, today, when I attempted to buy an off-cut of acrylic plexiglass (left over and discarded from someone else’s cutting) Ace decided I needed to pay for the entire sheet even though I was only getting 1/3. I was dumbfounded. I guess I will just keep giving my dollars to the big blue and orange stores instead.If I were to sum up my experience it would be 1/3 of the helpfulness for full price.

Erik Lehtonen

2024-01

I live in a neighborhood with questionable sewer infrastructure, so when I started getting signs of a backup, on a cold and windy Christmas Eve of all times, it was super handy to have this Ace right around the corner, open, and having the enzymatic drain cleaner in stock that I was looking for. Staff was friendly and I got in and out of there quickly in time to avoid a Christmas catastrophe. Thanks!

R J

2023-12

I love this store.It is well stocked, clean, and well lit.Tim is awesome.The staff are friendly and knowledgeable.I have no problem recommending this Ace as the place to go.

K B

2023-08

I was thrilled when Ace opened in our neighborhood, saving me the drive to the Uintah location. However, my excitement turned into disappointment after my two recent visits. The customer service was lacking, with rude staff and an unapologetic manager when items didn't ring up correctly as per the advertised signs. It's crucial that someone steps in to help this group understand the importance of welcoming customers and providing excellent service. Unless changes are made, I fear this location won't last long.

J Brent Giezentanner

2023-08

Recently bought an 8' Ladder there. Was $2 cheaper at HD but I want to see this store survive since they are nearby and they have a lot of items that aren't carried at the Big Box stores. The staff, though still learning at this new location, were VERY friendly and helpful. Great bunch of friendly folks...........However, I won't shop again at the Ace on Circle unless they get rid of one of their managers. Keith, needs SERIOUS attitude adjustment. He stalks many customers he did me, as if they were thieves and he is rude to most anyone. Look at their reviews. I went in there for a can of paint and he met me at the door (apparently to size me up?). I told him what I was looking for and knew where it was he followed me like a shadow never offering to help. As I left he spoke to me very rudely as I checked out. The checker just shook her head like she had seen it many times before. I won't go back there. Even after MANY complaints about him the Boss won't can him. Must be his son or son-in-law???

Mo Q

2023-07

New store finally opened. Love the location!Bought a Traeger grill, paint and an electric kettle.I appreciated that all the price range options were explained by staff. Happy with my purchases!

JD B

2023-08

Looks nice but it's your typical garbage ace hardware where nothing you need is in stock despite their website saying it is. Their workers are clueless, and their prices are double when the same tools cost on Amazon.AvoidEDIT: I love how the manager just comes right out and admits to falsifying their website to trick people in to going in to the store.

Garrett Langer

2023-07

New Ace Hardware has a great layout, making it easy to find items in different sections. Store employees were friendly and helpful in solving our home improvement challenges.

Katie Marquez

2023-11

We went Into this store at 6:57pm on 10/27/2023 we were not greeted at all they were playing loud music and laughing then one girl yells at us um we close in two minutes very rude I said oh ok asked the cashier in the front she said yes im sorry we close in 2 min I said oh ok we will leave the other girl said yeah maybe come back when we are not about to close I said don't worry with your attitude I won't ever come back I have never been treated that way pretty silly to close at 7 on a Friday when every store by you is open until 9 will never got back

Terry Arnett

2023-12

Poor customer service experience with cashier. I will most likely take my business to Home Depot.

Curtis Haining

2023-09

My neighborhood hardware store. Unique things that home depot doesn't carry at all, I can always find here...

Renee Cinkosky

2023-08

Location was clean. Staff was friendly. They helped us find what we Needed. But where were the salted nutrolls?

T A

2023-12

It’s nice to have hardware close to home.

Melanie Steele

2023-08

Friendly and helpful staff. Large store with a great variety of products.

J B

2023-08

Plexiglass that they say online is in stock is not in stock. Then they blame the customer

ST FU

2024-05

They're really helpful

Donald Keens

2023-07

Linda was very courteous and an awesome cashier to deal with

Robert B

2023-11

Friendly and knowledgeable staff