Safeway

Andee Apodaca

2024-02

I love Safeway. Even worked there.However I went in today with my kids and mother. Needed to is the restroom. It was locked and I waited patiently for about 5 minutes. By then a mother and her two daughters come up and the baby needs to use the bathroom.We wait a few more minutes and no one comes out. So I let the mom know I've been waiting for about 5 minutes and when they're done she and the kids could go before me.She asked her daughter if she could hold it till they got home. And the daughter agreed.Waited a few minutes more and I knocked again. A employee opened the door and very rudely answered "What?!" When he saw me he looked at me and said "Oh bathroom is closed I'm cleaning it." And slammed the door on me.No sign. No nothing. I had no idea someone was cleaning the bathroom. I thought it was in use. I had to go to the bathroom so bad I used the men's bathroom.If there was a sign or if he politely said "I'm so sorry I'm cleaning the bathroom right now. I'll be done in x amount of time. Sorry about that." Or something along those lines I would of understood.But the fact he was rude about it, like I was inconveniencing him, and slammed the door in my face was unacceptable. I've never had issues with employees at Safeway. And I've never met someone so entitled.Personally that experience alone makes me want to shop elsewhere. Like is he like that to everyone he meets?

Fabian Chavez

2024-02

I had the best service and experience from the Lady at the Florist dept this past Saturday 01-06-24. She was very helpful and knowledgeable. I normally go to an actual Florist shop for Flowers but that day it was closed at noon, so I decided to go to Safeway to look at Flowers and I was very impressed on the customer service. I will be returning for future flower arrangements.

justin livingstone

2023-05

Awesome staff. Awesome selection. One of the best Safeway stores I've ever frequently visited.Needs some more wings selections. Still 5 stars!!

Poulet Sept

2024-01

Nice grocery store with an awesome manager and nice staff... Except the Deli. There is an older lady there who continues to ignore me. When she does acknowledge me, she's short and to the point. When I have a problem ask her to correct it (like when she sold me the wrong chicken or I bought a rotten pizza) it's like pulling teeth to make her swap out or fix her mistake. last time I went I even had a manager say "yeah shouldn't be a problem" but when I went to the deli she wouldn't give me a new piece of chicken she got wrong from my order. She then suggested I buy more chicken to make up for her mistake.She's nice to everyone else when I'm in line there, but when it comes to me she won't give an inch. I've been nothing but nice and respectful to her but I get nothing back. Heck maybe she's a bit racist and is helping me when she's given no choice but to.This point I just don't buy anything fresh from the deli if she's there. If she doesn't want to serve people then she needs get over it.

Joe Lights

2022-05

Have you been to this Safeway? It's like stepping back into 1997. In a good way! The man running the produce department is a joy though and he takes immense pride in the appearance of his department. I highly recommend this place!

Judy Johnson

2023-05

I needed a birthday cake for our son who lives in Brighton! I live in Washington state. The team in the bakery made a beautiful cake and Delivered it to my son, he lives a mile away! The front end manager made it happen long distance when it seemed impossible.Thank you to the bakery team and to the manager, Davonte , who helped make our son’s birthday special.Y’all are the best! The cake is beautiful as well!

willworknow

2024-01

Terrible store and customer service. They use bait and switch tactics with their sale items. There's no meat counter...you have to beg for cuts. Go the Kingsoopers or Natural Grocers.

Jared Alva

2023-10

Thank god for honest people. I left my phone by the lotto machine and somebody turned it in. 2 people could have easily kept it (the person that found it and the worker). I'm super grateful and lucky. Thank you. Oh and Safeway has great food prices and yadda yadda.

Serena Becker

2023-05

The parking lot definitely needs a lot of work big potholes everywhere but the staff at this location is absolutely amazing. So helpful with every question are looking for anything. The produce selection is a little lacking however what they have is great some of the best strawberries I’ve had in a long time. The pharmacy is incredibly helpful. All the people helping at the cashiers were also incredibly nice every single time I’ve gone in.

Daniel M

2023-05

Worst store in Brighton. Any other option in town is better. Staff is unfriendly, store is dirty and often under stocked, and the prices are on par with the nearby Natural Grocers without the quality. The apparent hours of operation are just an estimate. I was greeted today by one of their long term employees, possibly the front end supervisor, who is always unpleasant. She was happily smoking her cigarette in front of the entrance and proclaimed, “we’re closed” with no explanation. This was nearly two hours after the store’s advertised opening time. She also gave me grief another time for daring to carry my full grocery basket outside of the store to my car.I used to go there for the donuts and 505 burritos, which are a nice treat on a weekend morning. Not anymore. I am done with this store. On a happier note, I went to the locally owned place that sells cinnamon rolls and breakfast pockets, and it was fantastic.

Gerry Strohl

2024-01

UPDATE: I've seen excellent change for the better! First, absent are some of the daytime management and crew that have had such a sour attitude toward their customers. Second, what a positive experience I have had with various department employees, in particular, the pharmacy, produce & meat dept & cashiers. Third, I no longer cringe if I need to go to customer service as the wait time is now far less and my interactions have been very friendly and actually helpful! I no longer get dismissed as a 'PITA'. Thank you for making changes to this store!FIRST POST: I've been going to this store reluctantly for 2 years. Corporate Safeway: If there is a store that needs change it's this location! Not the friendliest staff for a Safeway. Don't expect any pleasantries from the employees. Probably stems from management's attitudes towards their customers: some of the rudest behavior from the daytime management/customer service desk. Generally I will go to the Broadlands (Broomfield) or Erie store (when visiting family) to do any substantial shopping. I like the better atmosphere and much friendlier staff & managers.

Lance Ballentine

2024-04

Trash store I went in to the customer service desk and 5 employees just stare at me and not help at all

Orange Crane

2023-08

Arrived to the parking lot to once again find car campers loitering and taking up the shaded parking spaces. 2nd time this week I complained to SW management about transients in the parking lot. The worst part of today's shopping visit was at check out. As I got to the front for checkout, there were two lanes, and one of the checkers was told to close so she could get her lunch. Meantime the line behind me grew and eventually a couple of those customers were directed to the self-check out where they were checked by the line overseer. Meantime the customer in front of me had two very large orders as I waited patiently for my turn with my ice-cream defrosting. Near the customer service desk there were three employees hanging around, who could have assisted the checker with bagging. The checker assisted the customer with his bagging and then I finally got to the register. I loudly expressed my frustration seeing how busy one checker was while two other checkers were doing nothing.Sensing my frustration they sent over a bagger to help my checker and me bag my groceries which was also another large order. I thought that the line overseer was suppose to keep an eye out for managing all of checkout.... She clearly knew I had a large order. Why didn't she employ one of the loafers to replace the checker who went to lunch?

Anna Atencio

2024-04

All the good sales.One thing that I didn't like.Was the two men that was stocking the dairy products.I said good morning, and the just looked at me.The way I felt was what is this Spanish person doing in our store.They had no customer service skills.Or maybe they need to learn that we are all the same kind of person.Just different skin color.

Michelle Lynnea Steinberg

2023-05

Even though this location never seems to be busy they always have what I'm looking for. I stopped in to see if they had bamboo shots and they did! They have the best baked goods choices as well. Also found some reasonably priced fish packages.

Alicia Leigh

2023-07

Most annoying thing about this place, self check out announces to everyone the amount you spend on each product and your total. In my opinion, how much I choose to spend is no one's business but mine.Next, meat selection sucks. Minimal and doesn't look great.Lastly, Safeway is one of the most expensive grocery places in town and yet it is definitely the most run down place.I came for one product only. And I still hated going there even for that.

Dom Kowitz

2023-09

I ordered a cake two weeks ago and when I went to pick it up it wasn’t even remotely close to what I ordered. I ordered it to pick up the day of the event and I was told that they couldn’t do anything because the cake decorator was not in that day. I figured by ordering it several weeks in advance. This wouldn’t be an issue, but clearly I was mistaken.

Denise Robbins

2023-09

The store is not over crowded with people, the staff are friendly and helpful. If you are there for a sale item you may be disappointed as they are frequently out of some sale items even on the first day of the sale

Thomas 0619 (Tee-lo)

2023-06

I took a car charger in to return because it was defective. I was helped by Lucy, who stated she is a store manager. I purchased this charger at another store. Lucy said I would have to go back to the store I purchased it because it would mess up her inventory. I explained I bought it at Safeway and asked he again to return it. She declined. I explained that I would call he corporate office and discuss the return with them. She then said she would do it this one time for me. She acted mad and threw a mini tantrum while she completed the return. This is a store I shop at a lot. Maybe it's time to start shopping at King Soopers.

Sherri Koch

2023-05

I have to say Jennifer in the bakery is awesome. I always get my cakes from her, she listens and goes above and beyond when she really doesn't have to. She surprises me in a good way every time I pick up my cake. You have a keeper with her, she is a great asset to your store. Love her

Dena Schultz

2023-05

Produce is fresh and workers will help you find anything you need. Check out clerks friendly & personable yet move quickly to get one through the line. I hope this store stays open. Their employees are the best!

Michael J

2023-05

I live in Florida but visit my son here often. I love this store. It's never crowded, the produce section is well stocked, the selections are good, prices better than KS, and the people there are very friendly and helpful.

Grandote Güero

2023-05

This Safeway is in dire need of some serious updates and improvements in order to keep up the pace with its competitors, as well as maintaining the respect of its own brand.This store is old and in need of a facelift; not to mention the fact that the store interior has no specific goal in mind regarding product placement or availability - this Safeway lacks energy, style, and is completely stagnant without the feel of movement... There is no "flow" when you enter here. It is clunky, disorganized and long overdue for some serious renovations.The aisles are mismatched and it seems like there is less food here than other products. The layout is bizarre and I don't feel welcome shopping here, nor do I feel compelled to return. The only reason I am a regular customer here is because I live in the apartments a block away, and I have no regular vehicle access of my own.

Kyna Check

2023-05

So as I was waiting in the hot car for my friend who was shopping at this location, I noticed one of your employees putting out some firewood. She had the new firewood on a forklift and was struggling with it just a bit, because the piles of firewood started to fall off the top. With long strawberry blonde hair, just letting it flow in the hot afternoon sun, I watched her and the customers just walk by her without paying any mind to her struggles. Finally a man of middle age, stopped and helped her pick up a few bundles of the firewood that had fallen from the top. And then he went into the store.She looked so tired, fragile and frustrated. I wouldn't blame her if she had tears come to her eyes. She had on pants that I know where so hot to be in, a company short and I believe an apron.After unloading the new firewood onto the old, she hurried around the corner of the building, I then followed her with my car, if I would had some cold bottled water I would have offered her some. I truly felt bad for her. I know it wad her job but in all fairness, there was enough firewood out on the planks, couldn't she have done this part of her job later in the afternoon when it had cooled off.When I did approach her, I told her what an outstanding job she had done and that I was going to talk to the store manager and let them know that they had an awesome employee. She thanked me and then we parted.I did go back to where I had parked previously and luckily my parking spot was still open. And I did call the store and I did talk to a lady manager that was in duty and told her that they had an awesome employee working for them and they were very lucky to have such a person.

Andrii Panchenko

2022-05

There is no sushi like in other stores, why? terrible shop

Adrian Rodriguez

2023-05

I had left my Pepsi zero on my cart outside while it’s snowing and someone from produce I believe his name was Armando I was told by the manager went out in the snow and brought back in my Pepsi… thanks man! Appreciate it

Dennis Sorbel

2023-05

Very friendly and helpful staff. Decent savings on a number of items. Could stand to have another cashier or two on the weekends.

Stacey M

2022-05

I love the meat department here at Safeway. You cannot find service like this anymore. I love how accommodating the butchers are and willingness to help you with what you are looking for. I have been buying all my meat here. The quality and service is great. I use a lot of soup bones and they almost always have bones available! If they don't have what you are looking for, make sure you ask the butcher!

Andrew Lovato

2024-04

Always get what I want and need

Goosehunter82

2022-05

Living in Brighton my whole life I have never really shopped at safeway even though it's my closest option. As of recent I've been a few times specially to the butcher. The reason for 2 stars instead of 1. The butcher shop is awesome. There are always helpful and they actually cut there own meat so you can get what you want for the most part. For the lack of stars first the parking lot is dark. There are no working lights so chances of getting ran over is possible. Next the store is quite old and outdated giving it a dirty appearance. My recent visits bring me in around 530pm. The lines are always long to check out and there is usually only 2 lines open. Last and this may be out of there control but ever time I visit there are bums hanging around the entrance of the store.