Pets R US 2000

4.7 (113)

7521 Fallbrook Ave, West Hills, CA 91307
(818) 710-8576

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Pet supply store
Pet store

From the business

  • Small business

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Steve Hatcher

2024-01

Believe the hype...Hector is awesome!The best customer service you will find.My wife and I went in to buy dog and cat food to donate to local shelter. Not only did Hector suggest some economical yet healthy food for the animals. He was also gracious enough to help us carry it to our car.... Honestly if I could give ten stars I would!

Jeff K

2023-12

This pet store is a jewel of the West valley. If you have pets, please shop here first before you go to the big box stores. I get my chicken feed here for much cheaper than anywhere else. The owner always makes sure he sells my daughter the smallest crickets he can sort out of the batch because she has really small toads. No one else would do this. We are customers for life!

Cesia Astorga-Villalta

2023-09

I’ve been coming here since I was a little kid. The owner (Hector) even sold me my first Ball Python that I had for over 10 years. He is very knowledgeable and always answers all of my questions. Highly recommend. Its just a really great local small business that I encourage everyone to support.

Bernard Etcheverry

2024-01

Hector is best. Love to come here and see the reptiles. I always buy my dog food from him.

Kaitlin Higgins

2023-08

I went in and bought some dirt for my gecko, everything was fine and I was chatting with the owner. I go to the register, PAID for my dirt in CASH, was given my coin change and no receipt. I talk with the owner for 2 minutes afterwards, then decided to buy some crickets. He bags my crickets and proceeds to try to charge me AGAIN for the dirt. I explain that I had literally just purchased the dirt from him 2 minutes earlier, and showed my coin change. He asked for my receipt which I never got one. We went back and forth on whether or not I bought the dirt, insisting I didn't! I offer to stay for him to count the till, or offer my phone number so he has my contact info but he refused. How do you forget that you charged me 2 minutes earlier? He made me feel very uncomfortable and I will never go back there. Make sure you ask for a receipt no matter what you buy because that man has memory issues and may accuse you of not purchasing your items. I was the only one in the store, he was the only employee working, it was not busy and there were zero distractions during our interaction.

Michael Green

2023-05

I'm always happy to visit Hector and his shop. He helped me when I had reptiles and also helped with some quality kibble for my dogs. His reptiles are well cared for and he's got a great selection for many types of exotic pets. Good man, good local store to support

Guillermo Lopez

2023-05

Just a great pet store. Great prices, nice and knowledgeable owner. On top of that it’s great to support a local small business

Angel Blaque

2023-06

Best pet store ever Hector is the owner and is very knowledgeable with all kinds of animals I always get excellent customer service and drive out of my way to go here and the prices are very fair highly recommended.

Tracey D

2020-05

I bought my first ball python there today, and Hector walked me through how to monitor my snakes health and what to look out for as far as mites and scale rot. Thank you♥️🐍

Monica Scott

2023-05

Owner is really nice. Good quality used items as well as a nice selection of new!

Lana Zukovski

2020-05

One of the best pet stores in the West Valley.Hector is AMAZING! Very knowledgeable and prices are great! Wonderful selection of reptiles and live feeders. As well as different types of supplies for your pets either scally or furry.Let's support the local small businesses.

Life Member

2019-05

Great small neighborhood pet shop. Owned and run by Hector, a very nice guy. Always happy to talk to you and render good advice. Very knowledgeable guy. I have been buying pets and supplies from him for 10 years. He sells primarily reptiles and feeder mice as well as worms and insects. Also sells all kind of supplies and feed. Not just for reptiles but other pets including cats and dogs.

Brayden Sauer

2023-06

The seller was very knowledgeable and gave great information and i got my pet bearded dragon there an he is beautiful

Mar B

2016-05

Being going there for years to buy dog food and when I bought a snake from the store owner, Hector, he helped me get set up and patiencely answered all my tedious novice questions. He even told me to call him any time with additional questions or concerns. The frozen feeder rats are the best I've ever purchased from anywhere else. Hector is extremely helpful and his prices are fair. I've had nothing but positive experiences there.

Dakota Volker

2020-05

Hector is great! I would always come in to get worms and crickets for my bearded dragon. Very smart and is helpful and nice to talk to. At times the giant meal worms sometimes were not the same size. Same for crickets. But overall nice guy!

Elyse Struckman

2019-05

It's always a pleasure to visit Hector at Pets R Is 2000. He has a wonderful selection of pet food and toys, as well as a variety of reptiles for sale. We have been coming to him for years for our pet's needs and he always gives the best advice.

William Garcia

2023-05

One of the last great pet stores that carry a variety of feeders. Glad they stayed opened through the pandemic. Owner is extremely nice and helpful.

Allan Villena

2017-05

Bought an orange bearded dragon for my daughter, very healthy and friendly. Owner Hector was very accommodating and knowledgeable. Couldnt be happier with our new pet. Price for the pet is much much lower compared to other stores nearby.

Nick Porretta

2019-05

Hector is more than amazing he is very helpful and caring . My girlfriend brought our bearded dragon in because it was not doing well not only did he help her with all questions he helped nurse him back to help without his help im sure we would have lost the little guy highly recommend going here

Lana Zukovski

2021-05

This little store in wonderful. Hector the owner is very knowledgeable and friendly. Get all my dog, cat, and lizard stuff here. Better prices than the big brand pet stores.PLEASE SUPPORT LOCAL SMALL BUSINESSES

Stefanie Bell

2021-05

Absolutely love this pet store! It has all the basics and more! Hector is always SO friendly and helpful and very knowledgeable about all types of animals! This is my go to spot for all my animal needs!

Enrique Hernandez-Lopez

2021-05

Owner is always very welcoming. Had beautiful orange colored Bearded Dragons. Prices are amazing compared to big retail stores.

Emmanuel Dayauon

2020-05

I went to the store as it is the nearest lizard store near my place, I am a beginner, and the owner Hector was so nice to answer my questions and added some more information as an advise to a beginner reptile owner.

Rocky Sacks

2018-05

We have been going here for over 15 years. The Owner is kind and helpful and we always feel welcome. Even though we no longer live 5 mins away we always make a point of stopping in to say hi and shop.

Shawn torres

2023-05

Owner is very helpful and friendly! Also very great pricing unlike other stores.

Gioia Lamendola

2023-05

Been coming here for years! Love to support our local small business. Great prices too!

Mahan Mahan

2019-05

Hector is the most, to say the least. Honest and friendly shop owner, low prices, and genuine products and crittors! Petco? Petsmart? Get outta here. It's Pets R Us or bust.

Julie Boyd

2023-10

Great experience. The owner is always helpful and friendly.

LAURA WILSON

2019-05

Awesome pet store, great prices and personal service, I swear the owner remembers every customer and what type of reptile they own!!

Steven Borgardt

2021-05

This place rocks. Hector is the best, he knows everything about reptiles, snakes and all the other little creatures. He is always open.

Opening Hours

Monday 10 AM-6 PM
Tuesday 10 AM-6 PM
Wednesday 10 AM-6 PM
Thursday 10 AM-6 PM
Friday 10 AM-6 PM
Saturday 10 AM-5 PM
Sunday 10 AM-4 PM

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