3.5 (73)
14515 Mojave Dr STE B, Victorville, CA 92394
(760) 955-7898
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Suzanne Nix
2024-04
Awesome friendliness and please stock up on more of your chocolate chip ice cream it’s always sold out when I come in other then that you guys are awesome
sharon taylor
2024-01
There wasn't a variety of self care products on the shelves. I guess they just experienced people stealing from the store. What is this world coming to where people are risking jail time for stealing body wash?
Kbizzle_143
2023-05
Large location, but missing some items I needed. I saw alot of workers in the pharmacy area, but the rest if the store was a ghost town 👻 .
Claire Lettuce
2023-08
Once upon a time, this pharmacy was quick. Although the staff is never really personable, they used to be efficient. 3x I know I have received and dropped off prescriptions to have them say they do not have my medication. They do not have my prescription and best yet they don't have my name in the system.
Joceline Lopez
2018-05
They recently remodeled and are under new management. The Ben & Jerry’s ice cream is way over priced here.
Jon Pennington
2019-05
Local store for me. I visit multiple times each week. The staff is friendly and helpful. Its nice to carry on a short conversation with each employee during my visits (short conversations because the staff stays busy working and they stay nice and friendly while talking and working) and to be recognized being a regular customer. Its very nice to not have to wait in long lines here. If there are 2 or 3 people in line to purchase, the presented cashier will call another cashier to ring up people right away. The store is always clean and presentable. Kudos to Chuck the store manager for running such a reputable store and kudos to his assistant managers and employees as well. Every visit is always a nice experience. The pharmacy at this location is ran very well also. I go to the pharmacy counter once a month to pick up my Wife's medication. The wait time is extremely minimal and the staff working the pharmacy are very knowledgeable. Thank you to everybody at this store who makes my shopping experience there great, during every trip. I hope this message will reach the Rite Aid corporate office as well because this store, its management and employees deserve to be recognized for their great professional efforts they bring on a consistent daily basis.
Carlos Kristales
2024-05
Excellent service. Thank you. ☺️
Mommy Poppins Bends The Trends
2023-05
This pharmacy is in my area. But sadly the service there is really bad. The pharmacist are extremely rude. Seem always mad. Also if you ask for the head pharmacist & discuss a complaint good luck they will tell you to bad of you don't like what they say or do go find another pharmacy. Wait times are always long. If you get notifications on prescription ready at times you go & they didn't fill it.
Roxy West
2020-05
I was in this store the other day: I found it bright and clean.Usually I don't ever get an ice cream cone at these places because there's no one to help you or the line is too long. They served me right away.Also they have many sales items, great snack, and gifts.
Tiffany Ventura
2020-05
Pharmacy customer service is no good. Example, today I dropped off 3 prescriptions and was told they will be ready in 2 hours. I gave them 4 1/2... Guess what still not ready! Oh it'll take 10 more minutes. 25 minutes later, I request my prescription back and what do you know..? My prescription is ready. But only 2 out of 3. The third one wasn't noticed when filling my other 2!! OH MY GOODNESS! This is just one of my few experiences I've had at this Rite Aid.
Jaasub22
2012-05
I usually love Rite aid stores, but this store in my experience of coupon shopping has been the worst ever (I made 2 visits in a 12 mo period) and they're still the same. I usually go into a Rite aid store to coupon shop about once a week and I have never felt this awful after leaving a store. The cashier was very condescending, telling me how my purchases could not be done, quoting a coupon policy, not even the manager was able to pull up on their own web page, but since she said it in a nice tone of voice she was able to excuse herself as not being the bad guy, to her manager which of course tried to make excuses for her too. . ***IF YOU USE COUPONS DON'T GO TO THIS STORE*** The manager said would coach his employees to do better.... We'll see.
Jhonatan Barrios
2023-05
Prescription for mom was supposed to be ready at 09:00. Came in at 12. Not ready. Had to wait 15 min. they only gave me 1 out of 3. Came in again to wait more time for the rest of the prescription. They procrastinate too much
Tera Hoppens
2019-05
Worst Rite Aid I've ever been to. If you need anything from the refrigerator section good luck! Beer? Nope, always out. Milk? Good luck with that! Energy drinks, juice or creamers? Almost always completely empty. And don't get me started on the ice cream. So, if you finally find something to purchase you then have deal with the ridiculous checkers. There will be like 4 or 5 of them at the front with one checking and the others just gossiping and talking like the customers are not there. And don't get me started on the pharmacy. Good Lord have mercy on my soul! Takes like 20 minutes per customer. I sat in my car for over an hour at the drive thru.
Amelia Yenerall
2023-08
Clean store always has the items i need fast check out. I would recommend this Rite aid
Ivy Vigueras
2023-05
This place is so slow they send you messages saying your prescription is ready but when you get there it’s not? Not to mention the time you just have to wait for them to even acknowledge you at the desk worst rite aid pharmacy I’ve ever been to up here
Elaine Kessler
2024-03
Always have had a positive experience here
JUAN GARCIA
2024-01
ALL POSITIVE...GOOD CUSTOMER SERVICE..VERY POLITE
My Name Is Fresh
2018-05
Horribly slow in the pharmacy department. Takes them 20 min per customer just to find the prescription. Walked in there were 3 people in line ahead of me and took me almost 45 min to make it to the register smh and rite aids are usually WAY faster than this!
qamar kha
2023-05
Very useless and rude people work in this pharmacy every time you call them they pick up the call and put you on hold and then forget to call back so beware of these people and your Change the pharmacy
amy poechhacker
2023-06
Staff is always kind and helpful. Clean store, easy in and out!
Monica Ochoa
2021-05
I literally just got out the hospital today an am in extreme pain they told me my prescription would be ready at 7 an it wasn’t when we went to go check making the wait longer. They just said it would be ready by ten they didn’t bother to call us when it was ready. We made it just on time as they were about to close the doors an didn’t want to let us in to pick it up. I had to call them an verify it was ready.
Kenneth Amari
2020-05
Rite Aid has a really good Pharmacy with a drive-thru and the people there are so helpful if you have a plenti card you could earn up to 20% off and they have a large selection I've seen it on TV items and beer and alcohol at a good price
Steve Marx
2017-05
Always long lines and lazy managers. Went in 30mins before they were closing for a propane exchange and said they were out. They have two propane lock ups outside which I could clearly see new tanks in both of the locked Ups
Lakisha Newkirk
2023-05
Horrible store shelf stock low on a lot of things could not get proper help while shopping and looking through the junk tossed everywhere … You g man working could have cared less about if I found what I needed when I asked him where items were
Joseph Guerrero
2023-05
Always good service. Ice cream prices way too high
Alton Franklin
2022-05
They suc the new lady at the drive thru is slow like someone granny she need another job don't know wat she is doing jus collecting a check 🤢🤢🤢
Natasha Davis
2019-05
This is the worst Rite Aid in the high desert they ice cream machine always broke they always out of ice cream they only have maybe four or five different kinds when I do have some ice cream 🍨 The people that work there walking around like they zombies, they need to shut it down . I went in there today ice cream machine broke the last time I went in there five months ago it was broke please .
Naquesha Slaughter
2020-05
Some stuff r over priced but they r really nice and they always have a sale on something. Lines are not that long. Great customer service.
SW08
2022-05
This place is place Ridiculous there are always long lines and not enough employees to help and today I was not let into the store due to some “cleaning in process” and they close the store which make customers unhappy and not great customer Serivce every time I go here it seems to get worse and worse they should clean the store over night not during the day I can’t believe I was kicked out for some cleaning
Ms Hernandez
2019-05
The Pharmacy tech was rrrruuuude! Worst experience at a pharmacy ever. I DO NOT RECOMMEND this particular Rite Aid.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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