4.6 (60)
3836 Emerald Ave # G, La Verne, CA 91750
(951) 203-5560
acutabovepetsalon.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
rosemarie palomino
2024-03
I have been bringing my fur baby, Max, for a little over a year, and I have nothing but positive things to say about the team at A Cut Above. They provide great services, from shampooing/drying, hair trim/cut, to nail trim and gland expression, at a reasonable price, and they always do a stellar job! I have never been dissatisfied with how they have groomed by fur baby Max. He always looks and smells perfect when I pick him up. Thank you to Roni and the team at A Cut Above for always doing a great job! I highly recommend them for grooming services!
Bruce Kennedy
2024-02
I switched from another groomer who was great for years, but did not tell us that our dog had been cut. When discovered, I went looking. A Cut Above charges a bit more, but I'm not worried about seeing cuts.
Shayda Fatoorchi
2023-05
I was nervous about finding a groomer I trusted when we moved to the area because my dogs can get scared and one of them is very anxious when getting groomed. Thank goodness I found this place! My boys always get the perfect haircut every time and Ronnie listens to what I ask regarding their hair length and style! Not only are the haircuts great but my dogs feel safe here and my younger dog immediately let her pick him up upon their first time meeting and went with her with no issues which felt like a miracle! The ladies that work here are kind and always accommodating so I would 100% recommend this place especially if you have fluffy dogs like mine who need certain trims.
Alicia Whitson
2023-08
I recently had a wonderful experience at A cut Abive Pet Groomer Salon! The staff was incredibly friendly and attentive to my pet needs. The salon was clean and well-maintained, creating a comfortable environment for both pets and their owners. The groomer did an amazing job with my pet, and they came out looking and smelling great! I was impressed with the attention to detail and the care they put into their work. I highly recommend A Cut Above Pet Groomer Salon to anyone looking for top-notch grooming services for their furry friends. Keep up the fantastic work!
Jackie Salazar
2023-11
The owner is highly rude and condescending and on top of that, I specifically requested no treats for my dog due to their highly restrictive diet. They failed comply to my request and I was left with a well groomed dog but had to deal with raging diarrhea for almost a week. Now roughly a month later she is shedding like she never has before. Please consider other options before choosing this place.
Diane Rojo
2024-02
First time taking my Pumpkin was just a great experience for both of us wonderful job and whole staff..very nice ..price very reasonable and worth it ...definitely Pumpkins new salon
James Welker
2023-05
Brought my 87 lb boxer mix dog in on a next day appointment. Groom staff are very nice and price at $78 for shampoo, nail trim, gland expression, and spa is very reasonable. Picked up my baby girl about and hour later and she smelled nice too.
Janet Freeman
2024-01
Cheyenne loves being pampered. They do such an amazing job and take such good care of her
Sarah Avila
2023-05
I highly recommend this place for your pet! They treated my dog so well and appear to have so much love for animals. I've been to several groomers and they don't seem to care as much as this place does. The service was pretty quick and did not cost a lot. My dog came back really well groomed and happy! If you want someone who will love your animal and have their best interest in mind, trust them!
Brian
2023-05
I called on Christmas eve and spoke to Roni, who was courteous. I have a recently adopted clingy Belgian Malinois who smelled like he never had a bath.Phil, the groomer understands this breed and did a nice job on Loki, including trimming his nails and cleaning his ears. Now he has a shiny coat and smells nice, but not excessively perfumy. I will return to A Cut Above.Keep in mind that as of the time of this review, they accept check and cash only.Follow-up:I took my dog back 3 months later. This experience was better than the first. Loki was shedding real bad, but the groomer Cindy, did a de-shed on him and now he is much better. The work was done quickly and the dog looks great.
Carol Sivigliano
2023-05
I have been using this Pet Salon for about 4 or 5 years now. The owner is great with my 2 cats. She does a wonderful job and trims them to my specs. When they need their nails trimmed every couple of months, she always finds the time for them. It really is "A Cut Above."
Don Cartwright
2023-05
We have a very fluffy large dog that has serious fear issues! For the last 9 mos. he has been groomed & treated with such tenderness. They do amazing work, & Ace always looks & smells so beautiful!!Don & Laurie Cartwright
Melissa Hardnett
2021-05
This is a very professional and personalized dog grooming service. The owner takes great care to treat the pets with TLC and she always sends a photo when they are all groomed. They always look so cute! Pets get special "spa treatments" great prices, flexible scheduling. She strictly follows all COVID precautions so we are all safe! I have been taking my dogs here for over 3 years and I highly recommend dog parents try this hometown small business with a big heart for pets!!
Lauri Balderrama
2021-05
My dogs Oreo & Twister always look great when they get groomed here. I have tried other groomers in the area, but this is the best. I know they treat the dogs well because they return very calm and happy unlike other places we have been. The pricing is very fair too.
Cinda Staley
2023-05
I brought my 14 year old cat in with horrible Matt’s under her chest and legs and belly. They did an excellent job shaving my cat without nicks or cuts to her skin. She was well taken care off at a cut above pet salon.
Loreen Wallem
2023-09
Flea bath for cats at a reasonable rate. Nail trimming and ear cleaning were included. I'm very pleased and will definitely go back.
Donna Olson
2021-05
Two years ago, we adopted Rocko, a six pound Yorkie. Since then, we have been taking him to A Cut Above, in La Verne, for his grooming needs, on a regular basis. We are so happy with the way he is treated, and he always comes home smelling great and looking so handsome. Ronni, the owner, is very professional and kind, and we never worry about leaving him in her care. We highly recommend A Cut Above.
CHRISTINA CASTRO
2021-05
The staff at a cut above are great. They really know their stuff and helped put a great plan in place to get my dogs quicks back to where they should be. Their prices are reasonable and they do excellent work. They really enjoy their work and are passionate about caring for and grooming pets.
lowell Davis
2021-05
I took my wire hair Dachshund, Rags. He had not been groomed for over a year because of Covid-19. Ronnie at Cut Above did a great job of cleaning him up and trimming him correctly. I would recommend A cut Above to anyone who really cares about their pet. Thanks Ronnie for carina about Rags.
Steven Azofeifa
2020-05
I LOVEEEEEEEE HOW MY 3 DOGS LOOK !! Hippo, Katinka and Scruffy look soo beautiful !! They were well taken off and properly groomed ! Roni thank you very much ! You went ABOVE AND BEYOND MY EXPECTATIONS!! 😁 In the past I have taken my dogs to a groomer and they come back bleeding from their nails or really scared, at this groomer they were really happy and no issues !! What an amazing experience !!
Lisa Dorado
2020-05
Roni and staff always do a great job! She is very dedicated to her work and providing a great experience for her patrons and fur babies!! Best groomer we have found in our area.
Deborah Madden
2021-05
A Cut Above Pet Salon has gone above and beyond in caring for my dogs for almost a decade! They currently are extremely careful about obeying all the Covid 19 guidelines, and we feel very safe. My dogs’ eagerness to “Go see Roni” speaks volumes!
Linda Prendergast
2021-05
My dog, Piper, likes going to A Cut Above for bathing and grooming. They do such a nice job - never too short. Pup has sensitive skin and their "spa treatment" is perfect to soothe her skin and make Piper happy!
Cheryl Placide
2021-05
Roni and her staff are awesome. My dog enjoys going and always looks great! Roni even takes a picture and sends it to you!Very covid cautious. They will pick your dog up or you can drop off at curbside!
Art R
2022-05
This was my first time taking my pup to the groomers Toni was excellent and very friendly it was a really good experience .
Char Parry
2021-05
Very accommodating, helpful with the pets. Visiting cat needed nails clipped she took them right in with no problem
Donovan Ackley III
2021-05
Ronnie has always gone above and beyond to groom Buddy, and I especially appreciate her prompt and flexible scheduling (I'm frequently out of town and have an unpredictable schedule) and the excellent safety protocols that keep pets, customers, and staff safe and healthy.
Meredith Parry
2018-05
We love Donna! She cares for each pet and addresses their individual concerns in a consistent and genuine manner. We've been going to Donna for a couple of years, now. In fact we recently followed her to her new location.
Kathryn Le Veque
2017-05
I wrote an original positive review after my first two visits. However, that has since changed - drastically.After my first two visit, my two Himalayan cats seemed fine. But then things started going downhill slowly. My cats aren't high maintenance, but with any cat, being outside of their comfort zone is stressful. At first, my cats were in and out in a couple of hours. Then, it was three or four. Then, the cat groomer, Kathryn, left, and it was just Roni. One day, my small female Himi was there almost seven hours. She get stressed easily and I told Roni that, and she apologized and gave me all kinds of excuses. SEVEN HOURS. The cat was a basket case for two days after I brought her home, and the grooming job wasn't even that good. Seven hours for that?!So, I told Roni the next time that I would no longer be leaving my cats for seven freaking hours. If she couldn't get them done in two or three, I'd go somewhere else. She tried to do better. She brought on more help. I wanted to have faith. After about the fourth or fifth visit, I noticed how my female Himi would scream and run every time I tried to brush her, fighting me like crazy, hissing, just hysterical. My big male, my Seal Point, who was the easiest going can in the world, was also unhappy to be brushed. Couldn't figure out why until I walked in one day to pick up my female cat and could hear her screaming. Two groomers were holding her down and she was literally screaming. And my big Seal Point... I saw them blow drying him and blowing it in his face. He was all backed up against the wall as they were blowing him with hot air in his face. I saw that through the door and would swear in court that's what I saw. That's when I started to figure out that something bad was going on. I told Roni repeatedly not to stress the cats out, just do what she could - but she must have thought that restraining them and freaking them out was okay.The last straw was December 2, 2015. I brought the cats in because they needed it but by that time I was already looking for another groomer. They were in and out in about three hours and the grooming job was mediocre at best. My fault for taking them back - it really was - because I was hoping that the fear of groomers and the blow drying in the face was a fluke. Maybe I was overreacting. Still, I was looking for another groomer.Seven days after taking the cats there, my big male Seal Point died suddenly of heart failure. To say we were devastated was an understatement.The doctor mentioned stress as part of the issue. All of these visions of my big boy being blown in the face with a hot dryer came flooding back to me because at home, the cats have no stress whatsoever. The only stress they got was from the groomer.Now, I'm not going to come outright and blame groomer for his death but his experiences there certainly didn't help if what I witnessed was any indication. But I have never been back. I will never GO back. I think the salon looks at animals as money makers. Sure, they're nice and Roni makes a show of being polite, but the bottom line is that this is a business and that's how she treats the animals. My female cat is still terrified of being brushed and that I do blame them for. She is the only groomer she has ever gone to and her experience was not a good one, only I didn't realize that until it was too late.Therefore, if you take your pets here, be very careful. Be advised of how they are really treated. Stay there and watch if you have to because I should have. I should have stayed and I should have prevented my animals from being treated like they were. Is it abuse? I won't go that far. But it certainly wasn't the way I would treat an animal or like my animals to be treated.This is my experience and I don't want it to be yours. Consumer beware.
Cynthia McIntosh
2016-05
My Bichon Frise, Strawberry, just loves Roni. The people that take care of the pets at A Cut Above Pet Salon really love our furry friends and take great care of them. Roni really has a heart for animals, and I know that when Strawberry is with her, she is in good hands. And she always comes home happy and beautiful!!!
| Monday | Closed |
|---|---|
| Tuesday | 8 AM-4 PM |
| Wednesday | 8 AM-4 PM |
| Thursday | 8 AM-4 PM |
| Friday | 8 AM-4 PM |
| Saturday | 8 AM-4 PM |
| Sunday | Closed |
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