4.6 (168)
130 Whitcomb Ave, Colfax, CA 95713
(530) 346-6247
napaonline.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
shelby hazen
2024-05
Great staff and always get my parts same day or next day
chris lambert
2024-01
Misty is awesome and goes the extra mile to help her customers !
wilber duran
2024-01
This day I visited this auto parts store, unfortunately the customer service is very terrible...they should train their employees more!
James Woodford
2023-06
I've been coming to this place for as long as I can remember and I'm 32. Never once was I disappointed with anything. When ur in need of a part they got it or can get it. Very well educated people.
Dishing Oakland
2022-06
The gentleman that helped me was super helpful and nice— he went out to my car to see the size of my tires, in the rain. He made good suggestions and gave good tips which was super helpful as it was my first time getting chains for me car. Thank you Bill!
Jenise Howell
2022-06
Friendly, helpful service without the lines. I like it because I can get in and out of there within a few minutes if I know what I need. If I need their help figuring out exactly what I'm going to need or could possibly need then it takes a few more of course but it beats waiting in line to get your parts and then waiting in another line to pay for them.
benjamin goza
2023-06
The new young know it all counter helpers are horrible, correcting 30year mechanics with complete stupidity. Too proud to get the part and will tell you it doesn't exist.
Amy Dunn
2023-09
Great people here, always know what you need. Friendly and smiles
Keith Mcdowell
2020-06
We broke down and needed an alternator. Dave was very helpful and even helped us find a mobile mechanic who was very honest and very skilled . And no one ripped us off or took advantage! If you need help .... Dave at riebe will take care of you!
DAVID AUBE
2023-06
Always helpful. Friendly employees. And local convenience. Two thumbs up.
Chuck Neumann
2019-06
The guys here are very helpful, friendly and knowledgeable and will answer questions and explain stuff to you even if you do not know much about cars. Prices are aabit higher but convenient to have in Colfax and cheaper than the gas for a round trip drive to Auburn or Roseville for most items if you need it quickly.
Bryce Stejskal
2021-06
Staff is friendly, but if you call about stock, make sure you ask them to physically find and lay their eyes on what you are after. On more than one occasion I was told they had what I was after, only to get there and their stock was off. Then have to drive to auburn.
Jerry Setters
2020-06
Verry helpful, I just tol' 'em what I needed & he went around & gathered everything for me & even carried out my oil & filters for me to my truck! Even had treets for my dog that was with me. Receipt says, emp. 109 & if that's for which employee then he should be given an extra Kudos bar!
Art de Werk
2022-06
Great selection of products! The employees are helpful and pleasant, parking is easy and prices are competitive. It's a great auto parts store!
Bruce Gamino
2019-06
After having gone over the passes in the Sierras during the dead of winter and the worst conditions four times in one day. My battery decided Colfax was the place to die. The staff at Napa although having a ton of people in their store who were having car problems because of the weather as well. Were very friendly and courteous. They loaned me tools so I could check my charging system and battery. All in all great guys. They had the supplies to get me back on the road.
Jordan
2021-06
The guys that work here are always positive and will assist you with whatever you ask of them. They will help you till you find what your looking for! I go in here all the time and won't go anywhere else.
joshua besneatte
2023-06
It's the only auto parts store in town which makes it awesome. Staff is also super helpful and they have a great selection of parts
Steve Mccrary
2020-06
Some of the best parts guy's around. Except for a guy they call Dave. He's not too smart. My dog could retrieve a part faster than he could
Abdon Loebs
2018-06
This is the only auto parts store in the Colfax area and it closes so early so if somebody's in trouble and need something for their car your ass out of luck kill yourself and never go to the store even when they're open it's so stupid and yes the people that work there are probably very nice but the corporation does not care about them so anyways I'm going to Napa
Das PaPa
2019-06
That's Napa know how >.> HahahaThis place seems strangely familiar. When you first walk in you get this waft of oily plastic smell filling every corner of your mouth. Quickly I become accustomed to it and ask for what I need. State your year, make, model, fule injected? 4door? Blue? 20 inch tires? Plastic engine cover? Once they narrow it down for you they ask what part you are looking for and then show you 4-8 different parts that widely range in price. Well we have a super performance or ultra mega super deluxe package with the difference being $30. I usually pick the one that breaks in a couple of months. Most of my stuff has a lifetime warranty that I don't ever plan on cashing in. I really don't feel like doing my struts again.. let em squeek..
Ali C Smith
2019-06
Was impressed with the older gentleman, unfortunately I do not recall his name. But his willingness to go above and beyond in his attempt to help me with a break light issue was very appreciated.
C D
2017-06
Good customer service great place to buy snow chains if going to tahoe and you forgot to bring your from home. Cheep er than buying them up in the mountain at 3 times more.
Justin Plotsker
2022-06
Great store. Had exactly what we needed and the cashiers were very nice and helpful.
Steve Brownell
2018-06
The service is good. Took time to answer questions, find parts and made good recommendations on things that they couldn't help with.
Devon Suzanne Harlow*Crawford
2021-06
Great customer service brought my car battery out to my car and took my old one back and helped put it in for me! They were awesome!
Jessica Erickson
2021-06
I have done business here for nearly 30 years. They are a great local business, friendly, they get what you need if it is not in stock.
Douglas Wilson
2022-06
Needed wiper blades while passing through, picked the wrong ones off the rack, but got awesome service at the counter getting us the correct wipers.. thanks!
Moises Maldonado
2022-06
Good place for whatever you need, very knowledgeable and willing to help out.
Ryan Keener
2022-06
Always knowledgeable, helpful and fast and getting your parts if they don't have in stock
Damon Freedle
2022-06
They are very good to deal with. They are helpful and get the right parts the first time.
| Monday | 7:30 AM-6 PM |
|---|---|
| Tuesday | 7:30 AM-6 PM |
| Wednesday | 7:30 AM-6 PM |
| Thursday | 7:30 AM-6 PM |
| Friday | 7:30 AM-6 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 8 AM-4 PM |
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