4.3 (694)
2222 Grass Valley Hwy, Auburn, CA 95603
(530) 889-8626
raleys.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sharron Brown
2024-05
Not so good anymore. 😕 I'm 77yrs old and I took my friend who just got out of the hospital to get each of us some groceries. Only one check stand was open,😡 so as exhausted as we already were, now we each had to use self check out. As would happen I had picked up two products with no codes. There was only one employee helping self check out, and he had started helping me but of course he was stretched to his limit trying to help a group of about 12 people learn how to do this, so he couldn't help any of us who were in line. He sent another employee to get the non existent bag my products were supposed to be in. I never found them and evidently she didn't either because she never came back. My friend who just had lung cancer surgery went back to see if she could get someone to help us to no avail. We walked out of there with NO help of course, exhausted and frustrated. RALEY'S I am disapointed in you... STOP WITH THE SELF CHECKOUT NONSENSE! 😡😡😡 And don't you dare put the blame on your staff! They are doing the best they can and YOU KNOW IT.
Dean Leforte
2024-04
Hello we are boycotting Tyson foods and anyone else who sells Tyson food products of any sort just to let you know I will take my money elsewhere which is approximately 475.00 weekly which I spend at Bel-Air I will take my money elsewhere if they continue to sell Tyson foods products of any sort have a great day thank you
Jim Cox
2020-05
Very nice store. Excellent selection of products in the Asian department. This store has Angelo Pietro Salad dressings and Yamasa soy sauce. These are two of my favorite items to cook with. Very nice selection of seafood and meats in the butcher department. Plenty of parking and easy to find. Fast check out even on a Friday.
Irene Senne
2024-01
Would be helpful if they would have hard copies of the coupons like they do at the Grass Valley Raley's since the app wont load in store. Everybody else does this! Super frustrating. Makes since now why the Grass Valley store and Auburn Safeway seem so much busier. Better business=more income.
Dave “Indigo Ice Dave” Ryann
2024-05
Excellent customer service, the managers were able to help me with my questions and were very friendly
Dale Apple
2024-01
This store is always clean, they have almost everything and the staff is helpful every time.
thomas arbogast
2024-01
Bel Air is a great store no matter what location you visit. The brad name, quality, and service speak for itself.
kristy brown
2023-11
I just wanted to say how grateful I am for the wonderful people working at the e cart.Thank you so much for making my life so much easier. I trully appreciate all you do and your beautiful attitude each time.
Diana Otay
2024-03
They have doubled most of the things I used to buy there. Cake for Two. Used to be aprox $7 which I thought was expensive... now it's $17 !! For two pieces of cake! I don't need it that much.
Lawnie Farana
2023-11
4 years ago I felt like I was shopping at a smaller scale andronicos market, fresh food, clean facilities. Now it seems dirty. Bathrooms awful! Run by people who try to bath in there. Why? Back to safeway I go.
JBR “JBR”
2024-01
Was out of town and stopped here for vacation groceries - beautiful clean center, and great service
All Terrain Motors - Sales
2023-06
I stopped in for a Sandwich from the deli, which I do most Saturdays, and was Greeted by Tess in the Deli department. All I can say is that she was very kind and personable. She was the reason I started my day out with a smile. You have a great employee in Tess.
Momotaka Saiyo
2024-03
Great place to shop, services are always friendly.
dale nakayama
2023-11
The staff here are extremely nice, The shelves are always stocked.Maybe a little bit more pricey, but there's always good food here..
Amanda O
2022-05
My first impression upon walking into this store was that it’s is so clean!! The store is so organized and the employees are so kind!! Anytime I need help finding something someone is happily able to assist me. Their meat department has the best cuts of meat, produce is always fresh and bakery is great!!! Sure the store gets busy and sometimes you have to wait, but that is everywhere and we all have to learn patience!! If you don’t want to wait, their E Cart is also phenomenal!! Overall I am satisfied and will continue to return!!
Rylee Ragan
2023-08
This is the second time of been to Bel air and the cashiers are extremely rude and impatient. The fact that that Ms. Vickey can pour MY bags out and throw them on the ground is unprofessional and flat out rude. Vickey also told me that I was wrong when I told her that I had clipped my things on the app. I believe that she and all the other employees need to learn some respect because I will not be shopping there anymore.
Lou Grossi
2024-04
Parking can be an adventure at times. They were sold out of one of the sale items I went in for. Quality of their produce and meat is good but their prices are a bit high too.
Mike Sutherland
2024-01
Everyone complains about the homeless element that has infested this place.Belair is ok.
Darrell Adams
2022-05
If you haven't been to bel air, you've been living under a rock 🗿 its a great store!
scott Kaiser
2023-10
Wouldn't go back. Stupid expensive and pretty rude staff.Pass.I can get groceries wayy cheaper elsewhere.
Elliott Bond
2023-11
Prices about 10% higher than Safeway. Received coupons and clerk couldn't make them work, so were worthless.
Chris Shannon
2023-05
Have shopped at Bel Air Market since it first opened and have always loved the clean and well stocked store, the courteous staff and the whole shopping experience. Have been struggling a bit in recent weeks, however, because the piped in music is being played so loudly that it makes it hard to concentrate. Today I heard several folks commenting on how distracting it was. Hoping they can tone it down a bit because I would hate to have to shop elsewhere.
Atticus Kuhn
2022-05
Always nervous at this store's parking lot. People just dart out of the store in to the cars and rarely look for moving cars. Then, this store rarely has sale items available especially in the meat dept. Every time I go to get sale chicken, there's none in the case. Ribs? Empty. Roasts? All gone. Been that way for years. Most other things are expensive compared to other stores.I will say, it's always clean and shiny. I often see them sweeping and stocking. Just never restocking the sale items in the meat dept and they let it sit there, completely empty. And I'll make a few passes when I'm there for a sale item.
Jordan Data
2022-05
Bel air is awesome they are always have what you need they are well treat their customers with really good respect I appreciate them for their work. I appreciate the customer service with the line . I was in and out like in 4 second they always are polite with their service that I appreciate them . Plus I like how they are open at 6am on the weekend sometime If I can come to bel air at that time but I like to sleep in because I work nights at a custodian job. But they are always 5 star ⭐⭐⭐⭐⭐
S. Matthews
2023-05
This market is fantastic with a Hugh variety of meats, seafood, organic and non-organic fruits and vegetables, dairy, various breads, freshly made pastries, cakes, cookies and pies, various breakfast items, hugh assortment of almost every imaginable frozen item, items for the home, etc, etc. The store very clean and organized with plenty items on shelves, Each employee is helpful and knowledgeable about their department. Customer Service and clerks are helpful and informative. This is my favorite store in Auburn.
Mauserati Meowzebub
2023-05
Very clean. Attractive displays. Mostly wide aisles. Sale prices are pretty good.Inventory is VERY "middle-America"; example, Asian foods are jarred sauces [mostly JFC or Lee Kum Kee. Not one single brand of sriracha!??].Produce is high quality, but pretty basic.Pharmacy is full service including vaccinations, but VERY slow; occasionally snotty attitude.Cashiers are friendly, efficient & helpful if your transaction calls for extra steps or service. A ➕! Alert: self service checkout does not accept cash.
Russell Slider
2023-05
This is where I do a lot of my shopping pharmacy stuff they know me and take good care of me so I get treated excellent and there are hard working people here. The more you learn about your business needs they provide you with more information about how they can help.
D P
2023-09
Every time I go here for milk they're out of most gallons. Their bakery area is very small and limited, disappointing.
Beachlover
2023-05
Store shelves are always well stocked, only thing I wished they would have an isle of all organic food in one place, one side freezer with organic food, other side dry organic food, spices, etc. Montana has a nice organic set up like that and it's so much easier to find organic stuff.
Bri “Whatitdo” Torres
2019-05
Nice selection across most departments, helpful and happy staff, fresh produce, clean store, prices are pretty comparable to other standard grocers. All around good place to do your grocery shopping. The clerks work hard to keep the lines down or moving. Never had any issues with quality of products or service. The bakery is a tad bit limited but what they do offer is pretty tasty!
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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