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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Oneil
2022-05
Extremely nice. As helpful as can be. What i wanted, they did not have. BUT, they found what i was looking for and arranged to get them from a breeder. Had them shipped to their store. As soon as my lizards got there, they texted me, AS I HAD REQUESTED. I was able to pick them up after work. They took care of them for me. And even though the store was officially closed, they came and opened up for me to pay for my lizards. Thank you, PetPro, we have have the newest additions to our family, Godzilla, Blue and Delta. PetPro you really ROCKED this. Thanks so much.
Boogie Woogie
2023-05
Great experience for my daughter and I. Large selection of different animals, and a good choice for animal hobbyists. The staff was very helpful, and we will be returning customer from now on!
Kolsky B
2021-05
I wanted to get a couple pet rats. I'm so happy I went here. You can tell all of their animals are loved. They all have names. The staff knows their parents and will answer any questions you have. The animals aren't kept in aquariums. I will go here before anywhere else in the future. You could feel that the staff really care for every animal there.
Dakota Miller
2022-05
Honestly the place is pretty nasty floors were extremely dirty things were unorganized rat poop in the cages that have Definitely not been cleaned when we came in. Not to mention the horrid smell when you walk in the door. I see they keep saying they don't have enough employees to keep the place clean. But there were three people working inside and no one was cleaning anything and their fishtanks looked honestly very unkempt. Worst pet store I've ever been to
Andy Graham
2021-05
Incredibly friendly, very knowledgeable. Handled the pets well, and was very professional. Also incredibly reasonably priced.
TerriLeigh Heard
2021-05
I have been going there for all my live feeders and I have also bought my breaded dragon from there and I wont go no where esle unless they are completely out . I love this place. Good reptiles and other animals. I have a veiled chameleon, breaded dragon and leopard gecko.
Ashlyn Davidson
2023-05
Unkept and unsanitary. There was a significant LACK of concern for the animals that were in distress or have been harmed by cage mates. With on trip around the store, you will see there is a blatant disregard for the animals care and safety. I would encourage everyone to support a more reputable pet supplies shop.
A. Martin
2021-05
Very helpful I bought two guinea pigs and all the supplies. Plan to go back. Healthy animals, friendly, and decently priced. I was a little sad I couldn't hold or pet the animals and limited animals due to covid-19 but understandable.
Terrileigh Biggers
2023-05
Most the time it's a good place depending on who's working that night . I've had some miss 'counted orders . I haven't been pleased lately . Yesterday supers aren't moving
Dustin Barron
2023-05
Knowledgable staff is very friendly. The animals seem well taken care of, and they have a good variety not found at other pet stores in the area.
Elizabeth Laws
2022-05
It's a joy to have a local pet store. I got better quality and more during my trip than I could have going to a large chain store. The employees know more about their animals, and animals in general, than the folks that just got retail jobs.
Margaret Edgar
2021-05
I went to deliver food to them. I had to go in and check it out. I was so amazed on the mice and rats. I fell in love with a Guinea pig. These ladies were very friendly and knew all of the Animals by name. I will go back when I can spend more time and maybe get that Guinea pig.
Lynn Austin
2022-05
We love pet pro, the gal's that are there are very helpful and extremely patient with the grandkids that always have 100 and 1 questions for them and they answer them with correct answers and don't just blow them off because they are children.... I could go on and on about things that they have done that are all good but I will let others post also... We go in to see them at least twice a month by the way...
Tracey Lyn Stone Lash
2019-05
I needed crickets for feeding my adult and my baby bearded dragons, and they had them just not as many as I wanted. But that's understandable bc they are just starting a new pet shop . Plus crickets are in high demand and most of the larger chain stores are out a lot too.
Zoë Blankenship
2020-05
They actually know how to take care of the animals they have; unlike big chain stores. The only negative thing I could have to say is it does smell like a pet store, but not too bad. It is clean though.
Caitlin Desrosiers
2020-05
Sad excuse for a pet store. Pulled up and saw a dirty store front. Went in, a lady was spraying bleach on the floor right in front of the door and didnt wipe it up. Rats in cages that were visibly fighting with each other. The only fish they sell are salt water and the tanks are in terrible condition. Dirty, cluttered, hardly any stock, and pathetic. Petco is more if a pet store.
Bobby Hancock (The wondering Biker)
2021-05
Very friendly and cheaper than the other pet stores they are worth checking out if you have never been there give them a visit next time you have a pet need
samurai_bassist
2022-05
Not wheel chair accessible, leave their rabbits often dehydrator due to the watering systems that can cause build up inside the metal tubes that often cause infection in rabits, they also dont give their rabbits enough hay bunnies will often go into GI-stasis! There fish tanks are filled to the brim with bacterias and no fish, they have birds that show signs of extreme anxiety leave them out of the cage and they pluck their own feathers due to the amount of stress they are under. They do nothing for their pets and this should be shut down for animal cruelty!
Garland Egan
2021-05
Friendly staff. Some cool looking exotic petsBut there fish tanks half were empty.But this was my first time there so I will be going back again soon
Leah Woods
2019-05
The staff are friendly and knowledgeable. They answered all my questions. I will keep going back to them. They are the best pet store in town.
Mary Miller
2022-05
We have 6 lizards I buy most of my feeders there excellent insects at a reasonable price.
Amber hi
2022-05
smells horrible and the place is unsanitary. all of the rabbits have babies in small cages. also all of the fish tanks are disgusting and have green water.
Cici Chavy
2022-05
I got a male cat from there in August and just went back for my other cat the woman is very nice and can’t wait to get my cat after treatment ❤️
Tina Hefner
2020-05
Pet Pro is a great place. The staff is very friendly and knowledgeable. They have beautiful salt water fish. Check them out!
Starr Physh
2017-05
Awesome place animals are well taken care of. Recommend over any commercial pet store such as Petco where animals come in sick and employees aren't required to have any knowledge of different species and proper care
Tinsley Howard
2023-05
Good friendly service get a hedgehog from them super friendly but stinks in there and needs a good cleaning
Christina dollins
2021-05
She told me on the phone 94.50 and we drove 2 hours to get there and I even repeated the price to her but when we got up there she tried to charge me $650, let's just say I'll never go there again.
Angela Thomas
2020-05
Nice owner, friendly workers , if you are looking for a pet that the place to go. Highly recommend.
Sandy Sartin
2018-05
They have all the animals you can ever dream of.They let me pet a beared dragon for the 1st time in my life.I think I'm going to get one next year.
Addy Biggs
2021-05
Just bought a crested gecko today the staff was really nice but my gecko does have a little stuck shed
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