Mount Ida True Value Home Center

Matt Wurth

2024-04

The staff at Mt Ida True Value is always friendly and helpful. They usually have what I need and save me a trip into Hot Springs or Glennwood. I'm glad we have a good hardware store in town like the Mt Ida True Value !

Ktm Kid

2022-05

The guys in there. Ted and Kenny are always willing to help all customers. When it comes to helping a female customer they are always professional and sensitive to helping me understand the job I am trying to finish. Offering options. The store is overall clean and well stocked now. They have a huge garden section . Thank ya true value!

Sparrow Montoya

2024-04

They had just what I needed,buckets!

John L.

2022-05

This place has everything! I was expecting more of an Ace Hardware type of store, but it was that and more. Guns, ammo, hardware, paint, camping supplies, mosquito repellants (a while 4 foot section), and tons of other things. Decent bathroom too.

karla Robertson

2021-05

I have purchased multiple home improvement renovations from true value the past few months. The employees have been helpful.However I would like to say of all the staff Clayton Reed has been the most knowledgeable and patient with my numerous questions from lights to paint to different projects I have seen on YouTube.. lol . he is definitely an asset to the store !!

Mark Wilson

2019-05

This is a fairly good True Value, with the standard hardware, paint and garden supplies in stock, as well as a decent array of hunting and fishing equipment.Your treatment as a customer in the store will vary widely. The the loading dock is either understaffed or incompetently staffed, and I have loaded my own materials on multiple occasions after waiting for over 20 minutes, and even returning inside the store to request help loading and never receiving it.Customer service inside is equally inconsistent. Sales staff rarely approach you, and this may be advantageous if you are not the sort of person who appreciates being approached by salespeople. However, if you have questions, it can be difficult to find the answers.Prices too vary widely, with many products outcompeting national average prices providing great local bargains, while other prices are far higher than average retailers.

Mike Markham

2024-05

Helpful and friendly staff.

Tracy Roberts

2022-05

Love this store ! Employees here go far & beyond to help you with any & everything that you need help with . They always have the time to give their complete attention to answering your questions ! Being female ,I always have many ! Our community is fortunate to have this store !

Branch Isole

2020-05

Have been doing business with them for three years . . Until today. Purchased 4 bags of all purpose sand 70# each. Got home, even I could lift without problem. Weighed bag - 32 lbs. Went back, was told the loader made a mistake and the computer was wrong (“all these years”), but now they have corrected it (whatever that means). Told them I was disappointed and the young man at the counter started to argue that it was “just a mistake and I shouldn’t worry about it or be disappointed”. Informed him I could take my business to Hot Springs, and he insinuated and then insulted me saying; “it would be foolish for me to drive 35 miles to HS and 35 miles back”. The mistake and ‘explanation’ is acceptable. The disrespect is not. Will not do business there again.

william clemmons

2022-05

Fast, easy, helpful staff. Good selection of a wide variety of items including plumbing, construction materials and electrical supplies.

James Richardson (Eternal Rock)

2022-05

Wonderful people. Great help. Well organized and clean. Store was sort on several basics.

Arkansaw Dave

2023-05

Excellent Top Notch A1 customer service front & back end crews, each & everything I go in.

p b

2023-05

Friendly and helpful staff and quite a selection of items!

Joanna Sekavec

2022-05

I have used true value in Mt.Ida my whole life and they are very polite and always helps you

Mary B

2022-05

They had exactly what I needed! Very helpful staff.

f84some

2019-05

One of four commercial businesses in what I consider Mayberry and they treat you like family

Mike Jones

2019-05

Nice clean True Value, but they didn't honor my True Value membership.

C Kett

2021-05

They had everything from hardware to hunting. I got everything I wanted. Too bad I didnt have more time to look around.

Rae Nardi

2019-05

Super new management! Great employee attitudes.

Sheila Sevener

2020-05

excellent service! kind, friendly folks

David Trahan

2018-05

Did not have what i was looking for but nice people and store

Robert Bull Carmichael

2022-05

Super helpful folks. Had just what was needed.

Glenna Frisbee

2022-05

Very nice customer service

Loyd Phillips

2018-05

Good service friendly atmosphere.

Matthew Atkinson

2021-05

Great service and great selection

Rebecca Young-Skates

2021-05

Quality help and advice.

debra graves

2018-05

Very nice and helpful

Evan Fechuch

2019-05

It's true value

Jonnette Egleston

2019-05

Very helpful