4.5 (806)
5601 AZ-95, Lake Havasu City, AZ 86404
(928) 764-2500
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Raena Johnson
2023-06
My family & I took our 8 month old baby pug got her a harness, rope leash & name tag. The lady working was very nice and helpful! The prices are a little high but everything is nowadays.
PTKFGS
2024-01
When you ask for help to get something on the top shelf to only wait 10 minutes to then track down an employee to help you, again. It's sorta managed like that I think. Certainly needs more diverse employees as a single male is not visible at all during my many visits. Gender discrimination? I hope not.
Mary Borgeson
2023-05
PetSmart employees are always so friendly, best products and I adopted my wonderful little boy Olive only I renamed him Rascal because he certainly is but oh so cute. They were all so helpful with what to get for Rascal.
chris m
2024-01
Parking is plentiful. Staff is friendly and helpful. Bought a bag of expensive food that my dog absolutely would not eat. The bag looked like the one she had, same color and name, but different ingredients and on wrong shelf. Staff took it back for exchange for correct one. Thanks!
Kaelin Slape
2024-03
I wish they carried metal water drinking fountains for kitties, or even dogs actually... The plastic is prone to collecting slime and black mold in less time than recommended for changing the filters - and I only have one cat! Plus, of the 2 filters in mine, only 1 of the filters can I ever find anywhere.
Leah Weems
2024-03
I had a Very positive experience. The employees were super friendly and took their time making sure that I had all my pet's necessities.
Aaron Powell
2024-01
Always have what I'm looking for. We adopted a cat last time we were there. 12 years old, neutered. He's so loving and cuddly. I come here for all our pet supplies.
Robin K.
2024-04
Had what we w went for. Staff very nice. Store well kept
Nomad Teague
2021-05
Looks great. Very clean. Bunch of perky little parakeets, will be getting 2 this Monday. A sad looking cat thats there needs a home folks. Go get him,her. Id be sad tvoo.3-06-20....Just got a Conure there. Very cool little bird. Instant buddies. They keep their bird confines IMMACULATE and the birds are all perky and look happy. Hope you go get a nice feathered buddy today.
Sixtieschick “Sixtieschick”
2023-11
Clean,well stocked and very friendly,helpful staff. Found everything I was looking for for my cats. Wish I had come here for a cat harness instead of Sante Fe Petsmart. I ended up having to order one online from Amazon for my cat and I try not to use Amazon anymore.Will always come here for my cat essentials when I'm wintering nearby.
Kenny
2024-02
Friendly floor workers. Quick to help finding the items I needed. Nice and clean interior.
Robin Ruggeri
2023-09
They have the nicest people working at this store! We took our 4 month old Boston Terrier in with us and he was showered with attention. We were helped with information for sale coupons and finding the items we needed. We will definitely be going back.
Karin Weldon
2023-12
Very friendly cashier, they had everything I went in for. My dogs and fish are always very happy when I return.💕
Robert Neishi
2023-11
Everything was very nice and organized. The employees were great, helpful and friendly. I would recommend PetSmart to anyone that is need of pet food and supplies.
Andrea Poolaw
2023-05
Good service, my husband loves this place, he always buys treats and toys for our dog. So spoiled
Wendy Hoffman
2024-02
Great store. Clean and helpful staff
michelle s
2021-05
Riley and princess had their spa day today with Tiffany they are so happy they used the De FURminator and there is no shedding thank you Tiffany for doing such an amazing job will see you again !! They're ready to come back
Leila Osborn
2024-01
It's clean they take care of it and the employees are nice.
Susan Simpson
2020-05
Lake Havasu PetSmart Grooming with Kimberly was wonderful ... our Jazzy went in a dusty puppy dog and came out shiney and beautiful ... thank you so much to Kimberly for taking such good care of our girl !!!
Kaitlyn Holmes
2020-05
Great place to find stuff for your pets. Come here for some adoption events and you'll find you're new bff.
Jon Schuler Jr.
2023-09
So I went there looking for a life jacket for my dog only to find out that all they carried is giant life jackets that they think is a punishment. You should have seen my dog standing there looking at me saying, "now what did I do?"
lily
2023-11
Great staff they really seem to actually care about their animals
Breanna Anderson
2024-03
Refused to sell me a fish. Devastated kid. This is horrible customer service.
Carol Rufino
2024-04
I visit Petsmart once a month to buy food for my cat. The staff is helpful and friendly. The store is clean and organized, Product choices are available at all levels of quality. Prices are as reasonable as possible in today's economy. I wish we had a second location available on the Southside of town.
Tina Singelakis-Bandy
2024-01
Love this Petsmart, all the staff is helpful and knowledgeable.
Heather Kuhn
2023-05
I love this petsmart. The employees are kind and very knowledgeable! They always have what I need in stock. Plus we adopted our cat from here and he has been such a joy!
Tamara Kudebeh
2023-08
Luv this place. Please stock more doggie calmatives for the locals in the super-sized jar. Don't make me drive to CA .😂 We hope you have doggie life jackets to. Be there Soon!
Janet Hagstrand
2023-05
Found sweaters for our dogies. Staff was very helpful and friendly.
Robin Starr
2023-11
They had a pet adoption event from the humane society today It was great seeing all the dogs
Amanda Summers
2023-05
Great PetSmart store. Nice and clean and has tons of food and supplies for your pets. I have 2 cats and a dog and it's the only place around that carries the food my pets eat. They have cats up for adoption daily and team up with the local shelter and the shelter has dog adoptions from time to time at the store. Store is clean and offers grooming and dog training. I recommend using the PetSmart app and becoming a treats member to activate offers/coupons that apply at check out. You can also order online and do store pickup.Grooming: I have used the grooming a few times for a bath and brush and they have done wonderful with my puppy.Training. My puppy has completed the puppy training with Denise and she is a wonderful trainer. We learned many new commands, tips, and loose leash walking skills. My puppy loved class and would always try to go to the classroom even when it wasn't class time. He loved meeting other dogs, learning commands, and most of all getting all the treats while training.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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