4 (46)
1640 Gadsden Hwy, Trussville, AL 35235
(659) 444-1157
stores.burlington.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
alwaysjanelle
2024-04
This place is a horrific mess. I waited in line for at least an hour, there was only one cashier and she was in no hurry. I don’t fully blame her, I blame the management of this store, there’s no logical reason one employee should be responsible for multiple employees on a Friday night. The store was also messy. Management needs to do better, and hire more staff, in fact, maybe he/she should be behind the register to assist on busy days like this. I will not be returning.
Thia Chambers
2024-01
New Year's Day, and I just wanted to get out. Didn't pick up much as after Christmas deals were few and far between. So I didn't find anything to purchase. But it was time well spent with my niece and my son. So, it wasn't a total loss.
Cheryl Hill
2024-03
ZERO STARS. CASHIER CONSTANTLY TALKING ON CELLPHONE WHILE WE CUSTOMERS STOOD IN LINE FAR. TOO LONG. FEB. 20 2024 11:29 AM REGISTER 6. RUDE, DISRESPECTFUL TO ALL CUSTOMERS IN LINE. CUSTOMERS WANT GREAT SERVICE AND THAT IS IMPOSSIBLE IF YOU WONT VFC SHUT UP TALKING ON YOUR PERSONAL yCELLPHONE THE ENTIRE TIME YOU WORK. GROWNUPS UNDERSTAND WHY THIS IS UNPROFESSIONAL AND CHILDISH BEHAVIOR. Having an the earpiece in without holding g a cellphone is NO better. Customers still do NOT want to hear herconversations. And hear her talking to different people on her earpiece. I she is that bored she should stay home if her job bores her so. Feb 20, 2024 Tuesday 11:29 am
Chardonnay Regalia
2024-03
Messy like TJ Maxx next door and I don't usually shop at Burlington so it's not like I really care about it only because it's company owned with TJ MaxxThis used to be a Bed Bath & Beyond and it Sucks they took that amazing layout but now Burlington is like Ollie's Bargain Outlet take over space without renovations but this one was done before August 2023 and this Opened in March 2022 so they obviously gutted the whole store
Kimberly Womack
2023-06
I am giving a low rating because it is absolutely unacceptable to have 1 cashier. The checkout line was extremely long and there was 1 older lady working the register very slowly doing the best she could. The male manager was in no rush to help get the line down at all. I watched my phone I literally stayed in line 30 minutes. The cashier couldn't find the price tag to my clothing item. A 3 piece suit for my son. So she had to manually do it which took extra time. When I got home the tag was inside the vest of the suit not visible at all. Burlington y'all got to do better. If I didn't need and like that suit I would've been left the store due to the wait time to check out. As I was walking out the manager finally opened another register as if he was doing us a favor. As a manager myself my first words would've been I apologize for your long wait. I know good help is hard to find but customer service is key to profitability. Look at my son doesn't he look so handsome in that suit!!
Jenna Leigh
2024-01
Having one cashier 3 days after Christmas is completely unacceptable.
Theresa Mcquirter
2024-02
The store was clean but wasn’t much of a selection
Aaron Dye
2023-08
This place was clean and they had a bunch of stuff I didn't even know I needed until we went in here. Good job Burlington.
T. N.
2023-05
Store appeared clean but it was so stuffy in here that we couldn't shop long. Needs air circulating. Restrooms need soap
Sharon Faith Foster
2024-03
Wait time was horrible
Jaye Max
2023-08
Nice selection of items to buy.
Susan Mcdonald
2024-02
LOVE IT
Marjorie Green
2023-07
Good place to shop for deals.
Ryan Wadsworth
2023-07
Was surprised to find what I was looking for and several other brands of the same!
Pals205
2024-01
Cashier polite and courteous.
Victoria Hunter
2024-01
Love This Store!!!!
Art
2023-05
Nice merchandise and good price
Raquel Arias
2023-12
It's a mess
Mary A.
2023-05
Nice and cheap
Patrick Rhodes
2023-07
Good bragins
Gabriel Perez
2023-09
Very good prices
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-11 PM |
| Saturday | 9 AM-11 PM |
| Sunday | 9 AM-10 PM |
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