Kohl's

Richard “stonestigers” Manning

2023-06

Very good department store with plenty of different items to choose from. Service is good and the place is very clean. No problem finding parking and the restrooms are very nice. Prices are a little bit pricey but overall pretty good.

Rachel Harrelson

2024-05

Great customer service. Very knowledgeable associate. Clean environment. Would highly recommend to family and friends.

Mrs Martin

2023-12

The staff is absolutely amazing! Very patient and sweet people. I don't normally shop at Kohl's but the experience I've had the only two times I've been in the store makes me want to go back. I am definitely becoming a Kohl's customer!

Tim

2024-01

Kohl's really has lost it's service and product quality. If they spent more time assisting customers and keeping product on the floor in instead of trying to recruit me on their credit card plan it might be a good store to shop. I'm tired of being everyone's 'card-carrying member'!

Lisa Headrick

2024-01

The Prattville store was well stocked, beautifully arranged. There were sales associates available and check out was quick and easy.

Carmen Griffin

2024-01

The employees here really are what makes the place an enjoyable place to shop. Friendly and extremely helpful.

Jennie Bridges

2023-12

I love Kohl's!! The prices are excellent. I save money everytime. The sales people are friendly and helpful! Great place

Caitlin Parrish

2023-10

Was there looking for accessories for my daughters first homecoming dance. There were barely any shoes in her size (6) and we couldn't ever get anyone to come to unlock the jewelry counter so we left. Sephora was great, though!

Tara Fenn

2023-11

I don't usually do these, but I am upset by their return policy! I shop at Kohl's ALL the time! You can ask anyone who knows me. I ordered over $200 in clothes from their website bc I just started a new job and need more professional clothing that fits my current body. It is difficult for a curvy girl to find pants that fit. The ones I ordered online did not fit, so I went to my Prattville Kohl's store today in hopes there would be something there that would work. My mom and I spent almost 2 hours there shopping and trying on clothing. I tried on about a 20 pairs of pants. I was so excited bc I found 5 pair that actually fit me in all the right ways. I also found a bonus little knit dress that was long enough to wear without leggings. I thought I had a win all around!!!I go to the register with my items to return and my items to purchase. To my surprise, they would not exchange the items I brought back for the items I wanted to purchase, unless they were the exact same items (which did not fit my body in any size). I asked for someone else who may be able to do an exchange type transaction. They said they only do even exchanges where it is the exact same item but in a different size. I tried explaining what I was asking for and they would not do it. The only thing they would do is a FULL refund to my debit card and then I would have to make an entirely new purchase for the items I wanted. No other scenario was permitted. I even asked for a store credit toward my new purchase. They said no they can't do that. I told them that I didn't want money back, I wanted to buy more clothes that fit. Am I crazy? When did stores start preferring returns over making sales?? I told them never mind I wouldn't buy anything because my $100ish dollars would be tied up for 3 days before it got back to my debit card and I couldn't make a new purchase without that money. Make it make sense 🤷🏾‍♀️🤷🏾‍♀️🤷🏾‍♀️I will change this review if Kohl's actually does something about this!

Bianca Brickhouse

2024-03

Great place to find hard to find items at a reasonable price.

Jenny Blackburn

2023-12

Friendly staff, clean store and easy shopping experience.

James P. Parrish Jr.

2023-05

Didn't buy anything from here. But did enjoy looking around to see what they had. Was very impressed with this Kohl's store. Will return in the future to make a purchase. Applied for their credit card, but was declined. I do have an online account. Keep up the good work!

Tracey M

2023-10

Ms. Alisha & Mr. Jordan @ SEPHORA inside the Kohl's in Prattville are great!👌🏽👍🏾 Their customer service skills are top notch. They are so patient & helpful.

Delondala Edwards

2023-12

Friendly associates and clean store!Great place to shop!

Miss Sherry

2023-06

We went to the Prattville location on a whim, mainly cause my partner bought a shirt on sale at the MGM loacation that he liked, but it wasnt the size or color that he wanted, n he wanted to see if it was here. Not only did we find it, I lucked up with getting a sun hat for work that was on sale, and I took advantage of the 3.99 pillow sale going and got some new pillows for my room. The associates we friendly, nice , and curteous at the checkout and it was a great experience. We Will definitely head to this location again soon!

Myla James

2023-07

Come here every year for bath to school shopping ! We love kohls !! so many choices and always organized ! There shoes are good ! Clothes are good. And I can not wait for the new Sephora inside to open !!!!!

robert wasson

2024-02

Customer service isn't dead. Thanks for taking care of your customers.

Michelle Clarkson

2023-05

Super quick Amazon Return. The store looked nice. I should've used my Kohl's Cash and at least gotten a snack out of the trip. Guess I'll have to go back... as they intended I'm sure.

Andrea Curtis

2023-05

Always great to stop in and see the bargains available. They gave it all! My daughter, Bobbi, works here part-time, and helps add to the pleasant atmosphere. 😁

Paula Calhoun

2022-05

Very friendly customer service. Fast check out. Since I have an autoimmune disorder and we are in a pandemic, I appreciate the plexiglass and that they are still wearing masks like me so we can protect each other. I have been shopping this location for about 10 yrs now and the store is always clean and well organized.

Tabby Wunschel

2023-09

The lines were long but we found something's that made the granddaughter happy and that is what the trip was for

Mary Miliner

2023-09

Service was great, purchased more than I anticipated. Very knowledgeable associates. Thanks

Nichol Kemppainen

2023-05

Always kind and helpful. The store is clean and presented well. Plus they quickly process Amazon returns.

Michael “Jesme0069.com” Pippin

2021-05

This cold store is very well managed and has a great variety. It always has good markdown reduced clothing from the outgoing season. They also carry many other items toys cookware bathroom and bedroom pieces.They carry a good selection of electronics at times usually during holiday season.

Connie Johnson

2023-11

I love shopping with Kohl's. Great sales. ❤️

Lynn Ferguson

2023-09

Service was excellent. Clerk inputted coupon numbers accurately and timely!

Joshua Chase

2023-05

We LOVE this Kohl's. The selection of apparel and the friendliness and helpfulness of all staff is incredible! Every trip is a pleasant one and we save a TON of money using Rewards and our Kohl's cards.

Kayla Brown

2018-05

Love this store, love the selection of items they have, the perfume and jewelry are actually amazing and the girl who works in the jewelry department, Emily Barber, is so helpful and sweet. She makes coming back worth it every time. I really like that you can get ALMOST everything you need for your house in this one store. I only wish the prices were cheaper originally so I wouldn't have to dig in the insanely unorganized clearance sections of every department.

Noel Shane Henderson (Dini)

2020-05

Comfortable shopping experience and great savings.

Justin Lasiter

2020-05

The lady Shawna I believe in jewelry was such an amazing person!! The best shopping experience of my life!! She worked with me to find the perfect ring to ask my fiancee to marry me informed me of all discounts and cash back available tested diamond and was such a delight to talk to!! Wish more employee's were like her! Thanks so much!