Walgreens

Bo Thornton

2024-01

When the policy changes, and you question why, the pharmacist talks down to you and is so convinced that you can't be right, that he states numbers as if he's more intelligent... However, there's no way to convince one he is wrong, especially when the basis of his stance is that September has 31 days.... SMH.. Education cannot, and will not make you smart...

trains7575

2024-04

Sometimes slow and often out of stock with my son's meds

J. C

2023-08

Called in my medicine on a Tuesday, they said it was ready. Came in Wednesday at lunch and was told it wasn't ready yet. Came back after work and was told they didn't have my medicine. After complaining and speaking to the pharmasist turns out they had my medicine all along. What's going on here??

Drake Lyle

2023-12

This is the pharmacy in Jasper Al. Not a service dog but your normal pet from the outside backyard in the store.

Michael Mote

2023-11

Thanks for running the good and affordable pharmacies out of town. Now we just have you expensive and incompetent

MacKenzie Crow

2023-05

This Walgreens pharmacy has been the worst pharmacy I've ever used--and I've used other Walgreens pharmacies for a long time before moving to Jasper. I don't understand this as I have lived in Jasper almost 2 years now and have never encountered such dismissing, uncaring, and hateful staff. Not only is it nearly impossible to obtain your prescriptions in at least a REASONABLE amount of time, the staff has literally given my mother the WRONG MEDICATION because of their own mistake and this was a SEVERE problem. If my mother did not think to check her prescription when she got back home before using it, it could have literally blinded her. She was prescribed an optic solution for pink eye--and we double-checked that the prescription was written and sent over correctly by her provider--yet she received at otic solution (for your ears) which could have very serious ramifications if she would have used them on her eye. So, please tell me why the pharmacy did not double check the prescription filled to the prescription that was actually sent in? It was just complete carelessness. My mother went to pick up the prescription within the hour of closing time, so the pharmacy techs were very obviously annoyed that they had to deal with another customer because they were just ready to get off of work. My mother was in a lot of pain and would not even be able to obtain the correct prescription until the next day. I understand that it is illegal for a pharmacy to take a prescription back once it has been given to a customer, but my mother paid $50 for a prescription that was not even hers when the ACTUAL prescription filled for her the next day was only $10--and they refused to even talk with management about refunding the $40 difference! So, for example, if my mother was an elderly woman who just trusted that the pharmacy had gotten her prescription correct BECAUSE THERE WAS NO PHARMACIST THERE TO CONSULT WITH MY MOTHER, the elderly woman could and probably would have easily blinded herself by putting ear drops in her eye(s). What's the point in having a consultation booth to talk with a pharmacist if the pharmacist doesn't even consult with the patient/customer? I understand not really needing to consult with a pharmacist when it is a routine refill of a medication, but this was a drop solution that my mother had not taken before and should have been consulted with about. Not only did this happen with my mother, the same thing has happened to me with another medicine and they also refused to refund me the difference on my medication even though it was their own screw-up. The staff is not hospitable or helpful AT ALL and always seems annoyed when we ask questions about certain things. And don't get me started on the eye rolls we receive when we present a GoodRx discount card to lower the cost of our medications. If the staff hates doing their jobs that much, what are they still even doing there? Do better, Walgreens of Jasper. I'm glad I have changed pharmacies and have convinced my mother to do so also. We will NEVER give this Walgreens our business again, especially not the pharmacy.

Scott Simpson

2023-05

Absolutely the most unorganized pharmacy I’ve ever dealt with, I’ve tried all their automated options to simply and it’s still a royal pain to do business here. Will be moving my prescriptions elsewhere

Tammy Campbell

2024-04

They just need more organized.

Tim Underwood

2023-11

They are friendly nice curtius respectful helpful information professional kindness.

Ace Hart

2023-05

The pharmacy is slow and they sometimes make mild mistakes, but I understand they're likely new employees. The store part is friendly and quickly gets me in and out. Always someone up front.

Shonda Garner

2023-05

Was just called a liar by the girl at the window who told me there was no way I could have spent an hour waiting to be told they didn't have my meds then left and came back hours later to be told yet again it wasn't ready and that it would be 15 mins but I couldn't wait at the window even though I had spent 20 mins behind the last person in line.staff has no clue what they are doing and I would never trust them with my important medications

Dianne Blackburn

2023-06

Employees are friendly. Store stays busy - resulting in many items being out of stock frequently. Pharmacy is ALWAYS busy!

Shanna Atkins

2020-05

Once again this pharmacy is absolutely horrible. They really should fire every one of the pharmacy staff at this location and start over. Sad part is it isn't the whole store just the pharmacy at this particular location. You would think corporate would have intervened by now with all the poor reviews but I guess not because nothing has improved over the years. I literally dread getting my prescriptions refilled every month because of the staff but my insurance doesn't give much choice in terms of pharmacies.

Pamela Pugh

2020-05

I have 3 special needs family adults including my bedridden brother, 78 old father and 66 dementia uncle that lives with me. We have been with Walgreens for over 29 years. The pharmacist Jessica always questions all meds and gives me a really hard time when picking up 8 meds per adult. I don’t want to change because the tech Jessica has helped me so much by being understanding and very kind. Please Walgreens send employees to compassionate school as they are so rude and mean!!!!

Nathaniel Morrow

2018-05

I have been going there for several months and my experiences get worse Everytime. The staff is rude except one I know of. This time though they LOST MY PRESCRIPTION!!!! After they said they called my name and didn't, I walked by and the lady said your prescription is ready. I get in line and they can't find it! After looking for 20 mins they found it in the fridge with other meds. My med is supposed to be kept at 77 degrees not 32 degrees. I am going to call corporate!!!

Cathy S

2023-05

The pharmacy needs to discern whether the same prescription month after month is Workmans Comp. ALWAYS have to tell them.

Jeff Terry

2023-05

This pharmacy has absolutely the worst customer service and don't even bother calling because that's zero help

Matthew Jackson

2020-05

The staff here lacks common sense and lack of customer service! Very very rude folks my grandpa came to get his meds and left feeling like he was ran over and talked down to cause he had questions about his medication he was there to pick up! How do you talk down to a 90 year old man????

sonja spicker

2021-05

Had my prescription filled and could not believe what I seen.The young lady at the pharmacy wear a mask under her chin not cover her mouth and nose .Possibly infecting customers and medications . Anyone works in a medical field including pharmacy need to wear a mask ,no wonder our covid 19 positive number going up in walker county Alabama!!!!

Carol Frazee

2018-05

Every time I go to get medicine there is a problem. I live 18 miles away, it takes 2-3 trips to Jasper walgreen. Thats alot of extra gas and time I don't have.

David Gray

2020-05

I had bought a finger brace last Sunday but it was the wrong style I went back today to get a refund or exchange it and the manager on duty was great very friendly I just wanted to let y’all know some other stores could learn from the employees I delt with at your store today

Breanna Austin

2019-05

They were very rude when I called up there to ask about my prescription and when I asked to have it transferred somewhere else. Been trying to get my prescription since 2 o’clock today.

Amy Abel

2019-05

Very rude lady in Pharmacy!!! This is poor customer service. Just asked a simple question and she was very short and condescending with her non hepful answer.

Tim Reed

2023-11

Pharmacy staff don't know how to do their job !!!!!!!!!!!! Walgreens really suck's !!!!!!!!

Matthew Phares

2023-05

Efficient place to waste time. They allow you to schedule for vaccinations they don’t even carry.

Gary Rager

2021-05

can't get no one to answer phone. signed up for rx notification and they never text me. gonna switch away from walgreens

Frankie Aaron

2018-05

Very rude. It's an inconvenience to them to help. Treat people that even own narcotics like they are addicted

april Roberson

2018-05

Pharmacy techs are very helpful and sweet but the pharmacist are sometimes rude and extremely slow filling prescriptions.

Paula thrasher

2018-05

The pharmacy staff tends to be rude and they make BIG MISTAKES w/my meds!

Wes Lamon (Wes L)

2018-05

The drive through pharmacy takes a really long time. Two cars back and 25 minutes!