4.2 (883)
872 Main St NE, Hanceville, AL 35077
(256) 787-2468
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anonymous Anonymous
2024-02
Used to come here a lot. Won’t be anymore. After multiple rude cashiers, it’s just not worth it anymore. Cashier was incredibly rude. I bought four things: laundry detergent, litter, and diapers. I also had a tiny $1 toothpaste that I forgot I had in my basket. She rang all the stuff up and I paid for it, then once she handed me my receipt, she then said (in a very questionable manner) “so were you wanting the toothpaste to be a separate transaction?” I literally looked at her because I didn’t quite understand what she was saying (she seemed kind of ‘out of it’ herself) so I said “I’m sorry, what?” Then she looked at me funny, and said “the toothpaste, did you want it to be a separate transaction?”Ma’am. The toothpaste was a dollar nine. Out of all the things I had, I wouldn’t be trying to steal a value toothpaste. I happily paid for it and apologized. But I won’t be back. You are all rude, I’ll take the extra five minutes and go to the one across from Cabin Fever. 🙂
Cobalt Snnow
2024-02
If the staff, and especially the manager, are toing to mock and talk about customers, they should at least wait until there are out of earshot.
Mulletman 89
2023-05
2 employees are at the register and I’ve been waiting 20mins and the guy I’m guessing the manager refuses to open up another register
Laura Swindall
2021-05
I was so blown away at how huge this store is and how much food and produce they have. They sell gas as well.
Diane Adamson
2021-05
All trucks to all supermarkets were not able to bring groceries to keep any store stocked. So I couldn't find bacon anywhere but Dollar General Market and for a reasonable price. I also found a lamp for my office desk, on sale and in perfect condition. Staff was very friendly too. I was amazed that their prices for groceries and gas was not too bad. I'll definitely be back.
Alisha Fulenwider
2022-05
We go to DG Market just to see Joyce.S, she has the kindest customer service skills and we love her!!Thank you, Joyce for always making our experience optimal!! You’re the best!
Jason Moore
2021-05
We shop here when we just need to make a quick trip for a few odd and end stuff. Every time I go in the store is a mess. They never stock a lot of items for weeks it seems. You absolutely need to check the expiration date on food products! I have not bought food items several times because they were months passed the expiration date. God forbid you need help and have to ask an employee for something. They stare at you like you're speaking another language and you offended or bothered them. They are always rude. They hound some people about masks and say absolutely nothing to others.
Jeffery Scarborough
2019-05
The store is conveniently located on the main highway. It is very easy to see passing by on a vehicle. The prices of items sold here are cheaper than most stores and very competitive. The best thing about this store is the associates that works here. They are always friendly and helpful. They will even help you with unordinary request. Just one example is when I visited this store recently to purchase medication as I had a horrible migraine that had me really sick. Along with the OTC medicine, I also grabbed a pack of coffee singles because it seems to help ease my migraine. After I made my purchase, I asked one of the associates if they had a microwave in their break room and if she would mind heating a cup of water I had in a cup that I brought in with me for about a minute. She told me sure and took my water to their break room and heated it for me. Not only did she fulfill my request, but seemed genuinely glad to help. I love shopping here and enjoy seeing the people who work there.
Lil One
2021-05
This store is a mess. A decent selection of items however you will need a shovel and a flashlight to find what your looking for. The sad little clothing area was mostly sleepwear and proud grandma shirts. Also the entire place is so packed with multiples of the same items that the shopping cart doesn't fit through every isle. Id recommend shopping else wear, oh and dont forget your face mask, the blonde that ACTED like a manager was extremely rude and disrespectful. I only gave a two star review because of how embarrassed the cashier looked.
Stephanie Goudeau
2021-05
Will not be back to this place. They need to learn some manners. Very rude manager. Dollar General is not allowed to run off people because they do not have mask on but yet they do and then they're rude about it. The store is always messy. Never keep products of anything. I'm sorry but if I could get this no stars I would
Savannah Haney
2020-05
It has the necessary basics that I need on a quick grocery or goods store trip. I am a mother, a nurse, a wife, and a dog owner. Sometimes I just need to grab some things we need without the crowd or time it takes to visit the big blue box store. I can get laundry detergent, milk, bananas, ground beef, dog treats, and spray paint all in a 10 minute, in and out store trip. Love this store and its variety of grocery items.
Joshua Best
2021-05
Seems like their managers never make sure they are stocked up with merchandise, for weeks. Months. Their shelves look empty. Their phones never work to check their to see if they have restocked. The only time they are stocked is when district managers come through
Chris Torrisi
2018-05
Always, ALWAYS, out of whatever it is that I'm coming there for. I asked them to order more of certain products (like milk, for example) and was told they have no control over what they get. "They get whatever corporate sends them." Shopping carts are always all over the parking lot, blocking parking spaces. Gas pumps suck and don't take cash. Has the potential to be an awesome place, so it's sad that they suck so bad.
T Powers
2019-05
The people there the young men that is did not even look up when checking us out. My mom ask a question why check out and his answer was a shoulder shrug and I don't know. The other young man when we walked in gave us a look like oh damn someone else to disturb me today . So no they will not get a good review.
Brett - Travis Pearson
2019-05
The people in side are friendly. If you can find someone to help you to find something. But over all I give this store a 3 stars because their are sometimes you can fit 2 people down a aisle but you in to another aisle and only 1 buggy can fit down the aisle. So my rating for this store is a 4 sorry that's what you get when someone does not help a customer find anything.
Rona Goodwin
2021-05
I was a little disappointed :( There were items (crackers) that were expired (March 2019). The store was not fronted/faced/restored. Old sale tags that expired on July 11th were still hanging. I was asking the cashier a question and she just looked at me. I repeated myself. Then she informs me that she's hearing impaired. Only about 50% of the people wore their mandated mask.
Kristin Bryan
2021-05
I want to give wo very big thank yous to the manager of this particular store. When a mistake was made on my recent purchase, he went above and beyond to ensure that the mistake was corrected. As much as that meant to me , what meant even more was his kindness and compassion during this very difficult time of mask mandates. Individuals are carrying unseen health issues that make wearing masks difficult or even impossible. Some of these individuals are trauma survivors. Respecting individuals' rights to medical freedom ensures that all customers are treated fairly and equally. It is this kind of treatment that reminds us that our humanity is still intact.
Crystal Williams
2017-05
Produce is amazing & reasonably priced! Surprisingly thorough grocery selection. Twice the selection of non-grocery items as most ordinary Dollar General stores. And I love the self service gas pumps out front which take cards or CASH!
Stephanie Stewart
2021-05
They have a lot of things still not on the shelves that other places seem to have no problem getting. Just more expensive anywhere else and I try to do all my home shopping here. Lately have been having to go to more stores than just there.
Susan Holmes
2021-05
The Male cashier was great and super helpful. Helped me find barcode for toddler wading pool. And brought me a shopping cart to help me get pool and all to car. Wonderful place to shop.
Amanda Hall
2021-05
People are nice and it's cool that they have so much stuff there..out of a lot right now but that isn't their fault. So definitely recommend them.
Dee Day
2020-05
I love this store. It has just about everything and the prices are good. I just wish that one is closer to my house. They need to make alot of them and scatter them around like regular Dollar General stores.
April Hill
2021-05
A little higher priced than a typical grocery store, but they have a little bit of everything! Very quick and easy in and out. This location also has fresh produce and meat.
Deborah Beasley
2019-05
I love the variety & the employees are wonderful. I would have given 5☆ but twice I've found out date dairy products & a few time the pumps didn't work.
daemeon talley
2018-05
I had a rather disappointing visit yesterday 8/26/17. Around 3pm. I was looking threw the clearance items and they had advertised 50% off items already on clearance. I asked a associate which items were 50% off. If they were marked or if they took it at registar. I found some beef jerky,the associate checked for me and they were suppose to be 50% more taken at registrar. When i saw on the receipt that they didnt take it off. I ask about it. The cashier was very dismissive. I understand she had a line of 5 or 6 people,however i work in retail and am pretty confident she should have called for back up. The explanition that she dismissed me with was fine,however according to her explination at least 1 of the 4 bags was elligible. As you can see on the receipt. (Bottom) so basically they wont help give you what's advertised as well as the wait in line is overly long.
Matthew Carter
2021-05
Grt price's only one employee is bitter and way too over board on face mask.
Chris Kelso
2018-05
Extremely rude to my wife. Was kept on hold for over 30 minutes on a simple return question (with receipt). Very disrespectful and will not get my business no matter if they was giving away free stuff.
Richard Rydo
2018-05
I love this place, sometimes they run out of chocolate milk. This is about my only complaint. I find good bargin's here. And really like to shop here. Wish it was larger. Some prices, such as canned items are actually cheaper than walmart, and if I can avoid walmart I will, hate giving my money to that monopoly..
Shaina Hightower
2020-05
So convenient! You can get pretty much anything you need, from tennis shoes to makeup to cleaning supplies to children's and pet toys and clothes. And all this without the big crowds.
Toni
2020-05
They have the cheapest prices on milk anywhere!! Well stocked with multiple options on products. Wish we had a Dollar General Market in the Warrior, AL area. The closest one we have is 2 counties away. PLEASE open more DG Markets
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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