4.1 (179)
14230 US-431, Guntersville, AL 35976
(256) 673-2416
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jonathan Lowrey
2023-12
Hello my name is Jonathan I'm the new Store Manager here and I have been going over all these reviews from over the yrs. I just took this store over September 22 of this year. For all of you who had bad experiences I am sorry that it wasn't a great experience for you. I would like for all of you to come back with your business and check us out once more. If you have any issues whatsoever please ask for me anytime. Thank you all. It is my job to make sure you have a great experience in this store. I am working very hard on getting this store back to where it should be. I want all customers to enjoy their time with us and have a great experience please give us another try.
Carlos Hernandez
2024-02
Hello, on February 15th I went to the store for a soda to train and the shift cashier treated me in an unpleasant way. I hope or soon I will be able to talk to the manager.
Billy Totherow
2023-09
Employees are freaking rock stars but corporate needs better human relations! The thermostat to the stores AC is controlled in another state by satellite 102 outside today and the employees was cooling off outside!! Why why it’s wrong and I can’t understand it!
Bobby Wilbanks
2022-05
it is always a pleasure shopping at this Dollar General. the staff are always very helpful. the store is generally clean. the only problem I have is it seems that there is a shortage of items on the shelves at times although you can't hold that against them considering the supply chain situation that is currently going on.
Deejay Tiktok
2020-05
Very clean and the shelves were well stocked. The restroom was clean with toiletries and a clean hand washing station provided good anti-bacterial soap in the pump style container. The employee was kind and sociable. Good place to shop. Congrats.
Lyndall H.
2019-05
The manager and sales associate were professional and friendly. They helped me find all the items I needed for a painting project. The prices are low. They had plenty of craft and kitchen supplies too. I found a collapseable colander. It will take up less space than a typical colander.
Charles Lytle
2019-05
Some dogs don't give you the $5 coupon for the following week even when you spend $23 worth of merchandise now they have moved their store truck deliveries to Saturday so if you wanted the $5 spend $25 or more the stock you want is in the store room and you have to come back Sunday when the coupon isn't applicable. Had to go to three dogs to get what I wanted. Bad management. Plus when the bags are heavy with purchased merchandise, double bag! Not fun when you get home or to the parking lot and the bags break and your goods get broken. Stores need a definite makeover starting with policies, management and employees.
jessica grace
2020-05
i was told to check out 5 mins til nine. i was going to leave anyway. all i needed was two or three things so i wasn’t going to be there long. i get they close at 9 but that doesn’t mean you kick out customers at 8:55. i was only going to take two mins at the most. she said she will get written up if i day till 9:01. if i come back it will definitely not be near 9. great place, awful customer service.
Beverly Templeton
2020-05
Had everything I needed and was looking for. Cashier was super friendly. Store was in fairly good shape. Very pleasant visit overall.
Vickie Thompson
2018-05
I go here on many occasions to purchase household goods and a great price. They have digital coupons that you can download the digital Dollar General app and go through the coupons and save a Xtreme amount of money on everyday household items. I purchase many things from the dollar row. They have a lot of items to choose from on the dollar row. Items that last for quite a while for a dollar. The dollar items are great for your convenience multiple things that you might would need especially for your purse Tylenol and Aleve , Kleenex and multiple items for the house. They usually have good clearance sales. I'll go here to purchase things on Saturday with their $5 coupon off and the digital coupons that I do on my cell phone come to a great savings on Saturday
Doctor SushsghA
2023-06
Very disrespectful on the phone when I asked if they had an item I was looking for!! Get a grip!!
Angelia my songs
2020-05
Stand there an wait for someone to finally come to the register, to clustered with boxes of merchandise all over the place, not very friendly at all, makes u feel like ur bothering them an not wanted there. I won't ever go back in that store ever again
Denys Rock
2020-05
Donna and Angel are wonderful. They were very helpful and friendly. They had no issue helping me finding particular items. Wonderful service.
Marjorie Streitmatter
2019-05
This store is clean and always have in stock what I'm looking for plus the people who work there are always friendly
Angelia Harris
2020-05
The place is cluttered, boxs everywhere, some employees not very nice, u half to stand an wait till employee is done doing what ever she's doing before ringing up ur items
Amanda Blythe
2020-05
Clean, well stocked and the staff is always friendly. Never a had experience here
Greg Hutson
2019-05
Store was slightly disorganized, like most Dollar Generals, but was well stocked. In and out quickly with my list completed.
David King
2020-05
It was ok they had what I needed but the check out was slow it could be faster they talk to munch
sam paynw
2021-05
I'm a 41 year old manwith a beard. Asked for cigarettes and was turned down bc I didn't being ID with me. DONKEYS!!!!!!
Allison Pence
2019-05
I probably shop here once or twice after i have done my regular grocery shopping they have everything i need so i dont have drive far to get it
Dannielle Bodie
2021-05
It's convenient. Very clean , employee's are respectful and helpful..
Brenda Scott
2020-05
Great little store. Has about everything you need.
Mary J Rainwater
2021-05
Always pleasant overworked employees, great selection of merchandise
Rose Kabase
2020-05
Excellent. Everything I was looking for was there. Good day shopping.
Pamela Suzanne White
2020-05
I think we stopped there when coming home from out of town n I'm glad we did they were having a killer sidewalk sale and indoors too.
Tiffany LaShea
2019-05
Cashiers are always so kind and everything well organized
Taylor Davis
2021-05
Horrible manager..she disappeared on her employee for 20 mins and then was very rude to us
Renzie Wilson
2019-05
Very small area - not black-friendly. The people stared at me like I was a robber or something. Sad.
Joel Thrash
2019-05
Typical Dollar General store. Decent variety and usually well stocked.
Ann Winkles
2021-05
Nice found everything I wanted. Well stocked
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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