4.1 (833)
11655 US-431, Guntersville, AL 35976
(256) 891-1314
belk.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Smith
2024-03
Got what I needed and was out the door in 15 minutes. That was a record. So they get 5 stars today. Very helpful.
Terri Casey
2024-05
Excellent deals, nice staff, beautiful clothing and jewelry.
Shelly Sanders
2023-11
Well purchased out dated foundation which has never been my experience with other locations however this is a smaller location in a smaller town. It’s not your normal Belk experience as with the Huntsville location the area manager befriended me Cheryl. The return line was a nightmare due to under staffing which may speak volume when you think of Belk’s. Great deals or from my 2nd visit. I had to rewrite this review in order to set aside my growing distain for this area as per the people are rude in this area but not so much with the people at Belk’s. In general I gave it 3 stars even with out dated products
Alison Cook
2023-11
Overpriced one of the shirts that I bought had a pocket that started coming off after the first wash. Sizes run big, less than par clothing marked up.
Linda Duke
2024-05
Very helpful. Well mannered. The lady Very ♥️ sweet.
ken bubbett
2024-03
Closeing 15 min early and running customers out. Not sure uf they actually want to stay in business at this location.
Joshua Wood
2021-05
This is why I didn't like this place. Just a few pics of how bad it was. Very frustrating to find anything with a very poor selection. Belk use to be way better than this. Will drive somewhere further to shop next time instead of hear local.
Tina Welch
2023-12
The employees where very helpful and friendly and they had a lot of deals going on..I will be back❤️
Kristy Slone
2024-01
It was a clean store, staff was friendly enough for us who were just browsing anyway.Prices were a bit crazy
Andrea Cardona
2023-12
Nice clean and friendly staff. Prices are affordable as well with good quality and name brands
Speakman28
2023-05
There was plenty of sales for men, women, and children on Black Friday. The staff kept busy folding clothes and putting items back on the racks. The girls working the floor asked if they could help us and were very polite.
Jan Malone
2023-12
Clerk was very helpful in helping me locate item looking for and cashier was very helpful
Jason Bryant
2023-09
Excellent customer service.Another great experience today (8-19-23/Friendly, helpful staff, great buys on clothes,shoes,and cologne. Nice,clean store.
Joey Hollis
2023-10
High priced clothes and not one bra in my size. It's a shame the store doesn't stock for full figured women. Probably will never go back.
GROVER KITCHENS
2023-12
Nice clean store and a good selection.
Carla Mitchell
2024-02
I went in to find a pair of earrings. It took a few minutes, but I came out with the perfect pair. I'm happy!
Mike Thomas
2023-05
Good prices on both my daughters dresses. They need more fitting rooms. Helpful staff.
H H
2022-05
If I could give a zero, I would. This store is absolutely HORRIBLE with the worst customer service I've ever experienced. I've worked retail in the past, so I know what's expected and how customers should be treated. These clerks, though, don't have a clue. When I had an issue with an exchange, I asked to see a manager. Of course, no store manager (Teresa) was on duty, so that meant I had to deal with Loretta (a clerk) and Chasity (a clerk who had no idea how to handle an exchange). She refused to do my even exchange even though I had the tags on the item and proof of purchase. In other words, she opted to lose a longtime customer rather than let me exchange a shirt for a new size. UNBELIEVABLE! Given that Belk recently filed for bankruptcy and has had many vendors cancel contracts with them, you would think the last thing they'd want to do is lose customers. Such was NOT the case, though.
Stephanie Wingard
2019-05
There was a nice selection of Jeans and blouses that I was shopping for. Great sale prices too. I was also shopping for bras.That entire bra section was cramped for space. Racks way to close made it very hard to hunt for my style and size. Couldn't find anyone to help me. Fitting room near bra section was so nasty. No place to hang clothing as hooks were so full of clothes not returned to the floor. The actual floor in the fitting room was so filthy that I didn't want to take my shoes off. Waited forever to check out only to have the alarm go off as I went to leave, because the girl who checked me out forgot to remove the security thing on my blouse. I like the clothes at Belk but I don't think I'll go back to that particular store.
Esmeralda Zarate
2023-08
Yvette was awesome! Very helpful and so kind!! Help me pick my outfit for a salesperson dealership!!! 😆😆
Joe Trimble
2022-05
Very expensive but everything is marked for coupons so as long as you find all the coupons you can reduce the price. Clean looking store, being I have never heard of it before it reminded me a lot of JCPenneys
Alexia Grace
2018-05
Customer service is helpful. Sadly this department store did not have a maternity section, but they directed me to the closest stores they have that does. They always have great deals, and a big variety of fashionable clothes for men and women of all sizes.
Louis F Spagna
2023-05
Clean store will lit salesperson immediately stepped up to greet us and help us the product we wanted was in stock we will return we recommend to others
Bridgett Bohanon
2023-05
Great selection with amazing deals! If you don't have the app, get it!! We saved over $400 on back to school clothes!! Love Belk!!
Randolph McArthur
2022-05
First time inside and VERY nice. Great customer service and fantastic sales people. Inventory like you would expect in a large city. I'm going back for sure.
Megan Grimmett
2019-05
Love your sales; But hate your over packed store. Could barely get my daughter, who's in a wheelchair, around all over the stuff in the floor or through any of the clothing sections. Most likely won't be back since we cant get around easily.
Jillian McDaniel
2021-05
The place was distorted. Clothes all over the floor. Found a shirt that I wanted but it was missing the pants... found them in the floor. Its sad that the store let it get that bad. I been in there 3 different times and it was like that. I wouldn't go back and shop in that mess.
jennifer bright
2023-05
Even being somewhat short staffed, my experience with Belk in Guntersville was wonderful! Very kind and helpful staff associates. Very nicely priced deals!
Amanda Ferguson
2018-05
I love Hope, in the makeup department. She remembers me by face, and my product. Also her makeup looks great all of the time. She was able to help me find my Este lauder color promptly, on mothers day weekend, of all weekends. She treats customers each as if they are the only person there. That is important, and makes you feel appreciated. Thank you for the excellent service, in all departments as well.
eddie owen
2023-11
Knowledgeable people to help you. Provide a friendly atmosphere.
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 10 AM-8 PM |
| Saturday | 10 AM-8 PM |
| Sunday | 11 AM-6 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population